Job Description

What to Expect

You will drive the post-contract customer journey for Supercharger and Semi Charging projects, helping manage projects from signed deal through engineering review, delivery, commissioning, and operations/service handoff.

You are fully accountable for delivering a seamless charging experience to current and future Supercharger customers through reliable, well-coordinated project execution. Success requires grit, urgency, and a high-energy, hands-on approach. You’ll be empowered to move fast, course-correct quickly, and deliver meaningful results. High growth potential opportunity.

What You’ll Do

• Support the post-contract customer journey for a large portfolio of concurrent Supercharger and Semi Charging projects in North America
• Manage customer accounts with real-time status, blockers, and next actions; proactively update leadership and keep partners aligned through site opening
• Serve as a cross-functional bridge among Business Development, Engineering, Sales Ops, and related teams. Coordinate handoffs, flag engineering drawing and permitting risks early, align delivery timing, and keep projects moving
• Design, deploy, and operate automated workflow systems to scale partner onboarding and customer communications

What You’ll Bring

• 2+ years of experience in project management, customer success, or sales operations, or equivalent experience managing complex, multi-stakeholder pipelines
• Strong time management skills with experience in contracts, real estate, utility planning, charging infrastructure, EV infrastructure policy, or local permitting preferred
• Highly organized; able to simultaneously manage 100+ projects in various phases without missing a beat
• Thinks from first principles, moves with urgency, owns outcomes, and thrives in high-accountability environments
• Intrinsically motivated and outspoken about what is needed to complete tasks and exceed goals

Compensation and Benefits

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

Expected Compensation

$96,000 - $144,000/annual salary + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.