Job Description

What We Need
Corpay is currently looking to hire a Project Specialist within our operations division. This position falls under our Lodging line of business and is located in Lexington, KY. In this role, the Project Specialist is primarily responsible for researching hotel options, negotiating, and booking 11-44-night reservations. The position is also responsible for building and maintaining strong relationships with hotel contacts and client contacts while communicating effectively with those contacts. The Project Specialist will offer and book hotel rooms, meeting the client’s needs based on client guidelines and company key metrics.
How We Work
As a Project Specialist, you will be expected to work in an office environment. Corpay will set you up for success by providing:
• Assigned workspace in Lexington, KY.
• Formal, hands-on training
Role Responsibilities
The responsibilities of the role will include:
• Managing reservation requests for 11+ nights to fulfill customer needs and ensure customer satisfaction.
• Utilizing decision-making skills to find hotel options that fit client guidelines.
• Communicating with clients and hotels via phone and email to ensure consistency with Corpay Lodging policies.
• Demonstrating proficiency and consistency in providing high-quality reservations and lodging options to clients.
• Completing negotiations on all requests for stays of 11+ nights following established policies and procedures.
• Securing rates, discounts, and RFP agreements with both current and prospective hotel partners.
• Utilizing in-depth knowledge of the hotel industry and regional markets relevant to client needs.
• Reserving accommodations that align with client guidelines, including per diem rates, amenities, mileage limits, authorized requestor parameters, and hotel preferences.
• Identifying and resolving client and hotel issues.
• Managing client and hotel communications regarding reservation extensions, early departures, and other modifications.
• Meeting or exceeding all established client deadlines.
• Consulting with clients to determine and recommend the most suitable lodging options based on their specific needs.
• Attending all scheduled training sessions, meetings, and events as assigned by the supervisor.
• Performing other duties as assigned to support operational and client service needs.
  Qualifications & Skills
• High School diploma or equivalent
• 1-3 years of previous related experience.
• Demonstrated ability to solve problems at a high level through critical thinking.
• Demonstrated ability to work in a team environment and deliver superior service with a high degree of accuracy.
• Demonstrated knowledge of Microsoft Word, Excel, Outlook, and navigating the internet.
• Excellent personal interaction, communication, and phone skills along with a high degree of initiative, individual responsibility, ownership, and commitment to providing the highest level of customer service.
• Be available for on-call rotations, which may fall outside of regular scheduled shifts.
Benefits & Perks
• Medical, Dental & Vision benefits are available the 1st month after hire
• Automatic enrollment into our 401 (k) plan (subject to eligibility requirements)
• Virtual fitness classes are offered company-wide.
• Robust PTO offerings including major holidays, vacations, sick, personal, & volunteer time
• Employee discounts with major providers (i.e., wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.
At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.
As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.
Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.
Learn more about Corpay: https://www.corpay.com

Transparency & Compliance

Equal Opportunity Employer
Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring
Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Candidate Privacy Notice
For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.

Pay Philosophy
Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.