Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Work you'll do

As a SDET II on the Human Services Transformation team, you will be responsible for:

• Creating & executing test cases, providing feedback to technical/dev team members, and presenting during client demos
• Support development and testing cycles by clarifying requirements, reviewing outputs, tracking defects, and validating expected system behavior
• Apply experience with eligibility and enrollment systems to assess impacts, identify dependencies, and support delivery across multiple initiatives

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others

The team

Deloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Human Services Transformation offering delivers large, complex systems development and transformation projects to Human Service agencies across federal, state, and local government agencies.

Qualifications

Required:

• Bachelor's degree
• 2+ years of experience supporting software development lifecycle activities, including requirements clarification, testing support, and defect tracking
• 1+ years of experience in software testing and/or quality engineering
• 1+ years of experience creating and executing test cases and documenting defects
• Experience with at least 1 eligibility and enrollment (E&E) system used by a government agency
• Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

• Software Development experience
• Experience supporting large-scale public sector systems modernization programs
• Experience with human services program operations or technology platforms
• Experience creating user stories, process flows, traceability documentation, or test support documentation
• Experience collaborating with cross-functional business, technical, and testing teams
• Experience supporting multiple workstreams or initiatives within the same program environment