Job Description

Project Order Handler (BU - Process)

About the Company:

In Alfa Laval, we are every single day contributing to a more sustainable future for our planet through engineering innovation. Our global team designs and implements the refining, recycling and purifying process that allows our customers to be better themselves. You will find our work in leading applications for water purification, clean energy, food production, waste processing, pharmaceutical development and much more. The people of Alfa Laval enjoy the freedom to pursue ideas and the resources to see those ideas to become reality, in an environment that welcomes drive, courage and diversity. The result is a company where we can all be very proud of what we do. Our core competencies are in the areas of heat transfer separation, and fluid handling. We are dedicated to optimizing the performance of our customers' processes. Our world-class technologies, our systems, equipment, and services must create solutions that help our customers stay ahead. Please feel free to peruse our website www.alfalaval.com

The position / About the Job:

The primary focus of the role will be planning, and successful completion of complex capital sales projects in India region in coordination with sales team and factory and leading the process till handover to customer. The position will be based in Pune, India

Key Tasks and responsibilities:

• Owner of concluded Contract order / projects – leading execution of orders until hand over to the customer, involving delivery, coordinating with factory & Sales and closure of warranty claims.
• Owner of internal compliance process - Reviewing customer’s Purchase order and our offer to check and find if there is any gap or non-compliance.
• Being the single point of contact to the Customer and accomplishing the project goals in terms of time & quality.
• Leading Internal Handover meeting with P&A, Sales, and Factory.
• Order booking in ERP system, receiving acknowledgment from factory and providing order acknowledgment to customers.
• Leading Kick off meetings with customers and factories.
• Organizing technical documentation as per project schedule from factories and submitting the same to customer as per agreed plan.
• Resolving technical comments, waivers, and deviations approvals during order execution.
• Updating BU managers about project status on monthly basis and highlighting issues like payments and project delays and to customers as well.
• Invoicing and submission of supporting documents for stage payments.
• In charge of final documentation submission, guarantees and order close outs as per customer’s requirements.
• Supporting Account receivables team to follow up with customer on stage payments and taking support from sales for any issues.
• Handling Logistics / order administration – Review and finalization of shipping documents.
• Preparation and submission of Letter of credit documents.

Competencies/ Profile:
· Strong customer service orientation and sense of urgency
· Problem solver with good analytical and multidimensional thinker
· Savvy in using digital tools and data interpretation
· Self-Organized.
· Excellent communication and interpersonal skills; ability to express ideas clearly both in written and verbal formats.
· Organised, methodical and ability to solve problems.
· Proactive and has courage to deliver good or bad news.
· Experience of pressure vessel codes, NDE/T, quality control systems, inspection, and testing of mechanical equipment.
· Knowledge of contract management, order handling & document control.
· Strong attention to detail and follow-up skillset.
· Good technical ability.
· Experience in ERP
· Commercial /Incoterms knowledge
· Knowledge of handling Letter of credit, Shipping and performance guarantees is preferable.
· Experience in handling logistics and offering solutions for complex orders.
· Ability to prioritize and manage multiple tasks simultaneously.
· Ability and open to learn new things and adaptive to new requirements.
· Ability to work as part of a team.
· Strong working knowledge of Microsoft Office and Email systems, specifically strong excel skills.

Qualifications & experience:
• B.E/B. Tech in Chemical or Mechanical Engineering
• The ideal candidate will have 5-8 years of experience in similar a role or in industrial equipment manufacturing company.

Who you are?

You’re innovative and solutions oriented. You’re driven and practical, able to execute in the most efficient way possible. You also share our curious mindset and want to know how you can be better and do better, day after day. Just as important are the people, team, and communication skills essential to delivering projects in an agile way that meet quality, time, and targets. If you’re also adaptable and flexible, eager to learn even more and have a curiosity that drives innovation, this is where you’ll find a world of career-building opportunity.

Why should you apply?

• We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers.
• Exciting place to build a global network with different nationalities to mingle and to learn.
• Your work will have a true impact on Alfa Laval’s future success, you will be learning new things every day.
• 140 years old Swedish multinational company with stable growth and expansion
• Sustainability and contributing back to the people and planet are motives behind everything we do.

We always look for both experience and potential, so if you think you have what it takes to join us and are curious to find out more, apply

"We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.