Job Description

Project Officer – Talent Pool

Multidisciplinary Initiatives

Location: Parramatta

Grade 7/8 - $116,981 - $129,492 p.a. + superannuation and annual leave loading

Flexible work practices including work from home, flexible working hours, 35-hour week and flex leave

KEYs Program and My Path Initiative

The KEYs Program is a Western Sydney Service Delivery Reform Group initiative designed to provide a more comprehensive and coordinated response to families experiencing vulnerability and disadvantage, particularly those with at least one child aged five years or younger. The program seeks to remove organisational barriers and improve collaboration across agencies to deliver care that is value-based, evidence-based and person-centred, ensuring families receive timely and integrated support.

The My Path Initiative is an innovative early intervention program coordinating the local pilot of a Violence Reduction Unit within the Nepean Police Area Command. Delivered in partnership with government, non-government and community organisations, My Path focuses on children and young people aged 8 to 14 years who are at risk of future disengagement, vulnerability or contact with the justice system.

Together, the KEYs Program and My Path Initiative demonstrate a shared commitment to early intervention, cross-sector collaboration and person-centred service delivery. While KEYs focus on supporting vulnerable families during the early childhood years, My Path targets older children and young people at risk of adverse outcomes, creating complementary pathways of support across different stages of a child's development.

What you’ll do

To be successful in this role you will have strong communication skills, an ability to establish and maintain relationships with government and non-government agencies.

The primary responsibilities will include:

• Provide a central point of contact for the screening and assessment of young people and families, referred to the service, in accessing and coordinating service provision.
• Work collaboratively to obtain organisational information regarding clients, to better understand individual and family needs, current service delivery and any service gaps/unmet needs.
• Build and maintain productive relationships with government, non-government and community stakeholders and local service providers, to strengthen service integration and coordinated responses.
• Coordinate and participate in cross-agency case discussions, local governance groups and network meetings to support collaborative planning and service delivery for vulnerable children.
• Develop strong partnership with key service providers to understand available services, develop effective referral pathways and negotiate services which best meet family needs. This may include advocacy regarding access and service delivery.
• Identify options for brokering external service provision where supports are not available within the current service system in line with agreed processes.
• Monitor program activities, deliverables and outcomes, identifying risks, emerging issues and opportunities for continuous improvement.
• Demonstrate a strong commitment to ethical and evidence-informed practice, including social justice, empowerment, cultural safety, child-centred approaches and the meaningful participation of young people and families in decision-making.

What we’re looking for

• Demonstrated understanding and experience of the service system which supports children and their families, and the interconnectivity between government and non-government agencies involved in supporting families.
• A confident communicator who can engage and support a diverse range of stakeholders
• Strong engagement and relationship building skills
• Highly resilient and able to work under pressure and manage competing priorities
• Ability to understand and adhere to Legislation, Policies and Procedures
• Ability to plan and prioritise workload with attention to detail
• Current driver’s licence and willingness to travel

Appointments are subject to reference checks and the following pre-employment checks:

• National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
• Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012

Download the role description

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career.
• Flexible, autonomous work environment.
• Competitive pay and conditions.
• Training and development opportunities to build and maintain capabilities.
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the targeted question below with a brief outline on how you meet the requirements of the role:

1. Describe a time when you worked with multiple service providers to support a family/young person experiencing vulnerability. How did you identify their needs, facilitate services across agencies, and ensure the family received consistent, integrated support?
2. Tell us about a situation where you had to build or strengthen relationships with government or non-government partners to overcome service gaps or barriers for a family. What challenges did you face, and how did you advocate to achieve a positive outcome?

Applications close - 11:59pm, Sunday, 20 September 2026.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Kylie Hughes on 0436 611 746 or email Kylie.Hughes@dcj.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please contact Peter Luong on Peter.Luong1@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.