Job Description

Project Officer

Location - Parramatta

Employment type – Temporary full-time role until June 2028

Salary - $113,574.00 - $125,719.00 pa, plus superannuation and leave loading

Your role

This role provides you with an opportunity to use your skills and experience to facilitate the use of the Human Services Dataset to inform policy and program delivery in NSW and improve outcomes for children, young people and their families. The Human Services Dataset brings together data from across government to take a powerful view of service usage and outcomes.

What you’ll do

As part of the Insights, Analysis and Research (FACSIAR) directorate, the Project Officer provides project coordination and administrative support to enable the effective operation and delivery of Human Services Dataset (HSDS) initiatives.

The role focuses on mailbox management, stakeholder and project coordination, preparation of briefing and correspondence, tracking of actions and deliverables, and supporting day‑to‑day team operations to ensure HSDS activities are delivered efficiently and in line with reporting and governance requirements.

Reporting to the Manager, Research and Human Services Dataset Governance:

1. Provide project coordination and administrative support for HSDS initiatives and research projects, including tracking actions, maintaining records and supporting project teams
2. Prepare and maintain administrative documentation, including briefing notes, correspondence, reports and meeting materials.
3. Manage shared HSDS mailboxes and communication channels, including monitoring correspondence, triaging enquiries, responding where appropriate and escalating matters as required.
4. Collaborate with project teams, data partners and with key government service providers as required by facilitating communication and follow‑up.
5. Assist with monitoring project progress, risks and issues, and provide updates to more senior staff as required.
6. Contribute to continuous improvement of administrative, coordination and reporting processes within the HSDS team. Support the development, updating and implementation of policies, practices, procedures and systems.
7. Coordinate meetings, calendars and schedules, maintain action registers and support effective use of team resources.
8. Update the Human Services Dataset webpage
9. Undertake additional tasks that may arise across the team that require the Project Officer’s involvement

The candidate will join the Research and Human Services Dataset Governance team in FACSIAR. This is team focusses on research and knowledge translation, data governance, client services, quality assurance and privacy.

FACSIAR is a centre of excellence in human services analysis and research within DCJ. FACSIAR conducts and supports analysis, research and evaluation across DCJ and also works with other government and non-government agencies and research organisations on specific projects, data linkage and research and evaluation activities.

This work helps to drive the use of evidence by DCJ and our stakeholders so that we can continually improve what we do and improve outcomes for children, families and communities.

What we’re looking for

In addition to the essential requirements outlined in the role description, the successful candidate will be required to provide/obtain a valid Working With Children’s Check upon commencement.

We are looking for a motivated individual who has had experience in a customer facing role within Government or corporate environments:

• Demonstrated strong response management, problem solving and customer service skills
• Strong administrative, records management and organisational skills
• Strong communications skills with the demonstrated ability to communicate effectively and clearly by phone and in writing.
• Ability to prepare high quality briefing notes
• Experience in the governance of a large data asset or in a coordination role within a research environment would be highly regarded

Good presentation skills and the demonstrated ability to work collaboratively across a range of stakeholders including other DCJ Divisions, state and Commonwealth agencies, academics/researchers and other research and evaluation organisations.

Download the

To apply directly via the DCJ Careers site click here Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 3 targeted questions below with a brief outline on how you meet the requirements of the role:

Targeted Question 1

Please provide an example of where you have provided excellent customer service

Targeted Question 2

Please describe your experience working collaboratively with a range of stakeholders

Targeted Question 3

Please describe any previous work experience in the governance of a large data asset or in a coordination role within a research environment

Applications close Thursday, 4 June 2026 at 11:59 pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Caroline Anderson on 0499 944 905 or at caroline.anderson@dcj.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Anjy Fayad on 02 9765 3042 or via anjy.fayad@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.