Job Description

Company Description

Role: Project & Mobilisation Manager

Location: London

Salary: £45k plus £1.8k travel allowance

Benefits:

• 31 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

At BaxterStorey, we believe great food and genuine hospitality start with great people and well‑delivered operations.

We’re looking for a Project & Mobilisation Manager to support the successful launch, refresh and retention of contracts across our London business portfolio. This is a varied, fast‑paced role, working closely with Operations and our central teams to bring new concepts, changes and mobilisations to life.

You’ll play a key role in helping projects land smoothly into live sites, creating structure and clarity while keeping people at the heart of delivery.

At BaxterStorey, food isn’t just fuel - it’s an experience. You’ll be joining a business that genuinely cares about people, creativity and doing things the right way.

This role offers exposure across the business, the chance to work on exciting mobilisations and refresh projects, and the opportunity to play a meaningful part in how our sites are launched and evolved. You’ll be supported, trusted and encouraged to grow, while maintaining a healthy work‑life balance.

If you enjoy working with people, bringing order to complexity, and seeing plans successfully turn into reality, we’d love to hear from you.

Job Description

• Support the mobilisation of new contracts, contract refreshes and retention projects, helping ensure they are delivered smoothly and consistently.
• Coordinate mobilisation plans, timelines and key activities, working closely with Operations Teams and central support functions.
• Act as a central point of coordination for mobilisation activity, helping teams stay aligned, informed and supported.
• Facilitate regular mobilisation and project check‑ins, providing clear updates on progress, actions and next steps.
• Champion BaxterStorey mobilisation tools, templates and ways of working, keeping delivery structured but practical.
• Help identify risks, challenges and dependencies early, working collaboratively with teams to resolve them.
• Support Operations with mobilisation planning, resourcing considerations and first‑line assessment of support needs.
• Ensure effective handover into Operations, helping teams feel confident, informed and set up for success.
• Work closely with subject matter experts across HR, Finance, H&S, IT, Brand and Marketing to support joined‑up delivery.
• Capture learning from mobilisations and contribute ideas to continually improve how we deliver projects.
• Support ad‑hoc projects that help improve efficiency, consistency and the overall experience for our teams and clients.

Qualifications

• Experience supporting or managing contract mobilisations or operational projects, ideally within hospitality, contract catering or a similar environment.
• Strong organisational skills and confidence coordinating multiple workstreams at the same time.
• A collaborative, people‑focused approach, with the ability to build effective working relationships.
• Clear and confident communication skills, with the ability to adapt your style for different audiences.
• A practical understanding of project delivery and structured ways of working.
• Good commercial awareness, with an appreciation of budgets, costs and operational realities.
• A proactive mindset, with a willingness to roll sleeves up and support where needed.
• Flexibility to travel as required.

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.