This role will focus on managing the delivery of large scale/multi-streams implementation projects for key/strategic clients, across Japan region.
Based in Japan, this person will manage all aspects of packaged software implementation projects, leading multiple work streams and delivering through a team of colleagues from across Japan and globally.
Major Responsibilities:
Manages multiple, concurrent consulting projects of moderate to high complexity
Resolves project issues including budget, timeline, and scope
Provides regular project communication and status reporting
Manages project quality to ensure customer satisfaction and ROI
Builds collaborative relationship that increases customer's perception of the value Blue Yonder brings to their business and expands future business opportunities
Leads project team in the resolution of customer project issues, escalating to appropriate parties as needed
Collaborates with appropriate Blue Yonder resources on customer's business, organization and culture to strengthen customer relationships
Facilitates Change Request process during active projects
Identifies project resource requirements and updates appropriate systems to drive forecast and resource needs
Creates and manages project budgets, invoice process and Accounting process for the various types of project (i.e., time & materials, fixed bid, milestone acceptance, etc..)
Manages A/R for all Consulting Projects to ensure payments are processed within the negotiated terms
Maximizes margin on Consulting projects
Maintains Customer and Project sites within Blue Yonder tools
Coordinates and facilitates system handover to Support Services
Provides guidance, feedback, coaching, mentoring and developmental experiences to project team
Ensures compliance with Blue Yonder’s implemenation methodology on each Consulting project
Able to perform Blue Yonder project quality audits
Maintain the Global Project dashboard for their active projects and manages remedy plan for escalated Consulting projects
Manages Project Teams of 3 to 12 Associates, including self
Travels within JAPAN region as required for project success
Experience, Knowledge and Skills Required:
Minimum 5+ years enterprise application software implementation project management experience, with a proven track record delivering large scale complex projects.
Experience in S&OP, Demand Planning, Supply Planning, Factory Planning, Warehouse Management or Transport Management experience is highly advantageous.
Proven track record of successfully managing projects of at least USD750k in value, on-time and on-budget. Outstanding presentation, facilitation, communication and negotiation skills.
Highly organized and ability to multi-task on multiple workstreams
Customer-focused account and stakeholder management skills.
Knowledge and understanding of the consulting services offering and complexity of implementations.
Understanding of broad competitive services market.
Demonstrated relationships with Industry system integrators.
High comfort level and presence with senior executives
Experience and success selling implementation consulting services.
Ability to manage project challenges and risks with proposed mitigation plans
Communication:
Good communication with customers, establishing client relationships and analytical skills are highly advantageous
Verbal, written and interpersonal skills required in Japanese
Verbal and writing English skills needed mainly for internal communication with BY members outside Japan
Project Management certification e.g. PMP, Agile an advantage.
Manufacturing planning, Retail Supply Chain, or 3PL industry experience an advantage.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Blue Yonder is the AI company for supply chain. As the world leader in end-to-end digital supply chain transformation, Blue Yonder offers a unified, AI-driven platform and multi-tier network that empowers businesses to operate sustainably, scale profitably, and delight their customers—all at machine speed. A pioneer in applying AI solutions to the most complicated supply chain challenges, Blue Yonder’s modern innovations and unmatched industry expertise help more than 3,000 retailers, manufacturers, and logistics service providers confidently navigate supply chain complexity and disruption.
Blue Yonder is proud to be an Equal Opportunity Employer. We want you to bring your authentic self to work every day. We know that the best businesses are diverse and inclusive. Our unique talents make for great ideas, empathetic workplaces and drive results. We welcome all job applicants, so apply today.
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