Job Description

You may have been part of some big projects before, but this work is legacy-building.

This is your opportunity to broaden your experience and perspectives, step out of the confines of a standard project role and expand your scope to work with an interconnected ecosystem of industry professionals.

In this role:

The Technology Project Manager will be responsible for overseeing the delivery of the systems engineering management plan for the Opal 2.0 program, tracking the delivery of Integration Assurance Services (IAS) by the program’s IAS supplier and managing the implementation of the new digital customer channels platform for the program, working with the digital channels team in Customer Technology.

Working with the Opal 2.0 program’s Technology Solution Program Manager, you will ensure that the Opal 2.0 suppliers are following the program’s systems engineering approach and that the program’s IAS supplier is delivering effective integration assurance services (e.g. tracking to quality, cost, and value targets). In addition, you will work with the digital channels delivery manager in Customer Technology to ensure that the required uplift to Transport’s digital customer channels (e.g. transportnsw.info, OTA, Transport Connect etc.) is delivered in time to support the key go-live dates for the Opal 2.0 cutover.

You will help to drive the end-to-end delivery of your assigned projects, in line with Transport project management methodologies.

This will include all the key aspects of project management, such as scope, budget, schedule, vendor management, risks and issues, stakeholders, and resourcing.

The Opal 2.0 program refers to the full modernisation of the Opal ticketing system to deliver smarter, digital-first, integrated public transport across NSW.

About You:

For you to be successful within this role you should meet with all, or most of the following criteria:

• Experienced Technology Project Manager, who has at least 3-4 years’ experience implementing systems projects.
• Solid understanding of the systems delivery lifecycle, standard project management activities, and typical pitfalls to look out for.
• Exceptional communicator, an innate ability to manage key external stakeholder relationships, and ability to negotiate agreed positions and solutions from conflicting and/or competing agendas.
• You are pro-active, switched on, great attention to detail, have integrity, are perceptive, have good leadership qualities, are a self-starter, problem solver, and most of all have pride and passion in exceptional delivery.

For more information on this postion and business unit, view the role description and information pack.

Nice to Haves:

• Relevant tertiary qualification, and/or a PM certification (e.g. PMP, CSM, PRINCE2, Lean Six Sigma).
• Background within the transport sector would be an advantage.

This is a fixed term flexible hybrid role to 30 September 2028. Please note, 50% of your time will be office based, from one of our home offices at Parramatta Square and/or Macquarie Park. Salary - $163,145.00 - $182,721.00 + super.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Flexible work options and policy

Apply today

Applications close 11:59 PM Tuesday, 13 October 2026

For more information about this role, please contact KEVIN.DORAN@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW

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