Job Description

You put people at the heart and take pride in the impact of your work.

This is your opportunity to broaden your experience and perspectives, step out of the confines of a standard project role and expand your scope to work with an interconnected ecosystem of industry professionals.

In this role, you'll:

Take on an exciting and impactful role that leads and manages the delivery of Customer Information & Business projects. You’ll work to ensure outcomes are achieved with projects meeting budget, schedule and the desired benefits for customers.

Have a varied work day that could include what you would expect for a PM in the technology space.

You’ll work extensively in managing the project lifecycle from project financials, to dealing with various stakeholders (contractors, 3rd party providers, project teams, etc), project reporting and more.

Work in both a Waterfall and Agile environment to ensure all project standards are met, you’ll run meetings, work with various SMEs, and ensure everything is consistent with Sydney Trains management systems requirements.

The Customer Information & Business Channels team is responsible for what train information you see (screens), hear (announcements) at ST train stations and what customers self serve (data for internal and external Digital travel apps). The teams also supports our Business facing teams, Guards, Drivers, Station Staff with services and digital capabilities through digital apps such as NextThere & TCSS Portal.

It is a fixed term full time role until the end of May 2027 within a strong team and offers hybrid flexibility (with some time still expected in the office).

For more information on this position and business unit, view the and information pack

About you

You’re an experienced Project Management professional, ideally from the technology space. You’re someone who’s strengths include stakeholder management, budget management, and has a history of successfully hitting project delivery milestones.

Experience is most important, but the ideal candidate will have qualifications in Project Management (PMP, Agile, etc). In addition, you’re a fantastic communicator, who is adaptable, can manage competing priorities, and has strong computer proficiency.

This role suits someone who brings strong PM experience but also wants to be in a role that impacts millions of Sydney Trains Customers.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.

Our trains and network are evolving to meet the needs of our customers now and well into the future. We’re continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers

Flexible work options may be available. Learn more via Flexible work options and policy

Apply today

Applications close 11:59 PM, Friday 22nd May 2026

For more information about this role, please contact DAVID.LITYNSKI@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW

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