Job Description

What you will do

You will be responsible for the successful delivery of our solutions across all your assigned client accounts in the Middle East and Africa region (MEA). Your responsibility is to oversee the installation of Traffic and demographic metrics systems in all new Shopping Mall and Retail store openings and refits.

How you will do it

• Lead rollout of Sensormatic solutions across MEA shopping malls and retail stores.
• Oversee installation and commissioning of traffic and demographic metric systems.
• Coordinate technical resources, subcontractors, and internal planners.
• Deliver projects on scope, budget, schedule, and quality.
• Manage risk, changes, resources, and costs; monitor actions.
• Ensure compliance with project management and health & safety standards.
• Drive continuous improvement and efficiency across processes.
• Lead site meetings to define requirements, readiness, and handover.
• Strive for right-first-time installations; capture learnings and reporting.
• Maintain high client satisfaction and build long-term relationships with clients and internal stakeholders.

What we look for

Required

• Communication Skills: Exceptional oral, written, and presentation skills in both English and Arabic.
• Qualifications: Project management qualification or equivalent experience.
• Customer Service: Ability to deliver exceptional customer service.
• IT Knowledge: Good working knowledge of IT and network infrastructures.
• Organizational Skills: Organized, methodical, and process-driven.
• Interpersonal Skills: Excellent interpersonal skills to build and nurture strong relationships.
• Problem-Solving: Excellent problem-solving skills.

Preferred

• Technical Proficiency: High proficiency in Windows/Microsoft Office software.
• Continuous Learning: Keen desire to continually learn and grow, motivated by success.

What We Offer:

• Competitive Industry Salary
• Comprehensive Benefits Package: Including bonus scheme and medical insurance.
• Training Opportunities: Extensive product and cross-training with excellent resources.
• Supportive Environment: Collaborative team atmosphere.
• Safety Commitment: Dedication to safety through our Zero Harm policy.
• Values Training: Training on our company values.

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

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