Job Description

Why Walr?

Walr is the service-first data collection company built for the fast and the ambitious. Founded in 2020, we exist to elevate the role of the market researcher - not by adding more tools to juggle, but by removing the operational heavy lifting so teams can focus on what truly matters: insight, impact, and confidence. What sets Walr apart is relentless speed, obsessive service, and dedicated experts who show up every day for our clients and each other.

We’re a high-growth scale-up with 170+ employees across 9 countries, having doubled our headcount in 2025. At Walr, we’re redefining data collection through unmatched speed, obsessive service, and human expertise that others simply can’t match. Technology powers our momentum, but people make the difference. Here, you’ll be trusted to take ownership, encouraged to think boldly, and backed by a team that moves fast—together. If you want impact, growth, and the chance to build something that truly matters, Walr is the place to be.

About The Role

At Walr, the role of the Project Manager is key in the planning, execution, and delivery of Sample Only and low complexity Full-Service projects. The ideal candidate is someone who loves to take ownership, work directly with clients and likes to feel empowered to make decisions that result in high levels of client satisfaction.

Key Responsibilities

• Manage, coordinate and oversee, both internally and externally, and take full ownership and responsibility of all elements of projects.
• With minimal oversight, lead management of low-med complexity projects end to end; kick off, fieldwork management, quality control, internal and external parties’ liaison, through to data delivery to client
• Ensuring client project needs are met, if not exceeded
• Organise and lead sample-only kick-off meetings
• Demonstrate good knowledge and understanding of questionnaire design, logic and the general data collection cycle enabling you to provide consultancy to clients
• Manage multiple workloads and priorities successfully, by planning and prioritising projects, working well under pressure, and taking full ownership of own projects
• Liaise successfully and coordinate with internal teams/external partners to plan and deliver timely and efficiently.
• Ensure high quality project delivery within adherence of applicable standards
• Can adapt to shifting priorities, demands and timelines through analytical and problem-solving capabilities
• Control project budgets with view to maximise profitability, without compromising quality, and process invoices within a timely fashion
• Able to support clients in Walr technology products
• Contribute to best practice documentation and training of new sample-only project managers and project executives
• Providing bidding support and recommendations to the account management team
• Completing, adhering to, and maintaining required company processes
• Able to proactively flag potential challenges and provide suggestive solutions
• Knows when to escalate challenges to line manager, in a timely fashion
• Demonstrate and represent a good understanding of Walr and the services it operates

Desired Experience

• Ideally at 1-2 years of experience in the market research industry
• Proven track record of project management in similar environment
• Confident communicator with clients
• Proficiency in basic computer software/tools, i.e., MS Office
• Proficiency with sampling tools (i.e., Lucid, Cint) is a plus

Desired Skills & Attributes

• Self-Awareness: Demonstrates an honest understanding of one’s strengths and weaknesses, leveraging them to relate better to colleagues and contribute to a positive working environment. Self-awareness asks that one adopts a can-do attitude, embraces and learns from failure and seeks feedback for continual improvement.
• Strong Communication: A effective communicator, both written and verbally. Able to communicate technical terms in commonly understood language using concise, clear and appropriate language. Takes care to structure ideas clearly and persuasively.
• Time Management: Takes a methodical approach to daily work and is able to break down complex tasks into manageable segments. Remains flexible to re-prioritise to-dos based on level of importance and readily identifies possible stumbling blocks and proposes solutions.
• Client Relationship Management: Committed to customer excellence by responding to queries promptly, offering as much information as possible and providing products and services that customers value.

What We Value

• We Delight through Dedication
• We go the extra mile, stay focused, and fix what’s not working. Fast.
• We Lead with Trust
• We trust each other’s judgment and act with integrity. Always as partners.
• We Revel in Innovation
• We challenge the status quo and try new ways forward. Progress over perfection.
• We Celebrate as a Team
• We share wins, support each other, and believe we’re better as a collective.
• We Are Empowered to Act Like Owners
• We take responsibility, make bold calls, and think big-picture.

Our Commitment to Diversity, Equity & Inclusion

We’re building a workplace that works for everyone. We know that teams thrive when they bring together different voices, backgrounds, and perspectives — so we’re actively working to make sure everyone feels seen, heard, and valued. Whether it’s how we hire, grow talent, or shape our culture, inclusion is at the heart of what we do. If you’re passionate, curious, and ready to make an impact, you belong here.