Job Description

Overview

As Senior Project Manager for Organizational Development (OD), you will bridge tactical execution and executive strategy. You will organize our internal team workflows, build metrics-tracking systems, support cross-functional projects for Human Resources, and translate qualitative OD initiatives into high-impact visual summaries for our Executive Leadership Team (ELT) and senior leadership. You will foster inclusion, model our Core Values, build trust, encourage collaboration, motivate teams, and treat people with care and respect.

Because OD work impacts culture and human systems across the agency, you will use your skills to pair strong data logic with exceptional interpersonal leadership—using active listening to diagnose team needs, sharp business acumen to align projects with agency goals, and strong conflict resolution skills to navigate the natural friction of organizational change.

Apply by October 1, 2026

Please submit your application by 11:59 PM on October 1, 2026. This posting will close after the deadline, so we encourage interested candidates to apply before the closing date.

Essential Duties

Project Management:

• Lead projects that are cross-functional, complex, and have agency wide impact toward organizational effectiveness.
• Shape clear outcomes, scope, schedules, resources, budgets, risk plans, and change strategies.
• Monitor milestones, readiness, risks, and adoption, adjusting plans to keep work moving forward.
• Use project management software tools to create clear workflows and dashboards.
• Design, implement, and maintain tracking systems that capture project health, initiative adoption rates, and milestones.

OD Portfolio Planning and Delivery

• Oversee visual management of OD team initiatives with workloads and tasks to keep the department aligned and on schedule.
• Coordinate and administer Employee Engagement Surveys, Leadership Surveys, and periodic pulse surveys.
• Coordinate portfolio management for agency strategic initiatives in collaboration with the Enterprise Project Office.
• Work closely with internal team members and external department stakeholders to navigate change management hurdles and ensure broad programmatic adoption.

Stakeholder Engagement and Change Leadership

• Build trusted partnerships with leaders and teams to understand needs, clarify outcomes, and co-create solutions.
• Explore stakeholder impacts, readiness, resistance, and communication needs with curiosity and empathy.
• Develop practical sponsorship, communication, engagement, and adoption strategies.
• Develop educational content that helps stakeholders learn, adopt, and apply organizational efficiency principles.
• Facilitate alignment, help teams navigate resistance, and reinforce new ways of working.
• Perform other duties of a similar nature and level as assigned.

Requirements

Minimum Qualifications

• Bachelor's degree in project management, data science, or a closely related field.
• 7 or more years of experience in project management, organizational development, change management, employee engagement, or related people and culture initiatives.
• Experience understanding organizational needs, designing effective interventions, managing change impacts, and measuring adoption and outcomes.

An equivalent combination of education and experience to successfully perform the job duties is also accepted.

Knowledge Requirements

• Project Management: Project scope, estimating, scheduling, program management, and controls.
• Facilitation, training, communication and presentation best practices.
• Change management: strategy, stakeholder analysis, readiness, sponsorship, communication, adoption, and integration practices.

Skill Requirements

• Fostering an inclusive workplace by upholding Community Transit’s core values in support of the organization’s vision and mission. Inspiring team commitment, pride, and trust while promoting cooperation and motivating members to achieve shared goals. Demonstrating courtesy, sensitivity, and respect in all interactions.
• Creating Buy-In: Proven ability to champion initiatives across diverse departments; skilled at building authentic relationships, persuading skeptical stakeholders, and driving user adoption of new programs.
• Active Listening & Empathy: Strong capability to listen deeply to front-line employees and agency leaders alike, uncovering root challenges and translating vague feedback into actionable project requirements.
• Conflict Resolution: Adept at managing the friction, resistance, and competing priorities that naturally arise during major organizational changes, guiding teams toward constructive compromise.
• Strategic Business Acumen: Deep understanding of how departmental projects tie into the broader agency’s operational goals, budget constraints, and long-term strategic mission.
• Adaptability & Resilience: Highly flexible mindset; comfortable pivoting strategies, adjusting timelines, and redesigning frameworks in an evolving public agency environment.
• Communication: Exceptional ability to synthesize tactical details into high-level strategic takeaways for executive audiences.
• Tools: Proficiency with Microsoft 365, Planner, and Smartsheet or comparable platforms.

Preferred Knowledge & Skills

• Budget Management: Budget development, administration, tracking, and reporting.
• Change Management: Change planning, stakeholder readiness, communication, adoption, and integration.
• Organizational Development: Employee engagement, organizational change, and diversity, equity, and inclusion.
• Industry and Public-Sector Experience: Senior-level project or program management in transit and/or public-sector environments.
• Education and Certifications: Education in data science or a related field; PMI and/or change management certification.

Working Conditions

Hybrid telework may be available. Availability is at management discretion based on the nature of the work. Work is performed in an office environment and requires the use of office equipment and technology. You will be required to move throughout and between different office buildings and may need to complete tasks in noisy environments. You may also be required to lift and carry materials up to 10 pounds occasionally.

Application and Selection Process:

• Only on-line applications accepted. Please include resume.
• Applicants for this job may be considered for other openings up to six months after the date this position is filled.
• Applicants who meet the minimum requirements may be scheduled for an interview as well as a variety of tests to demonstrate knowledge, and skills for the position. The evaluation process may include interviews, background check, reference checks and various performance tests.
• Salary will be negotiated based on skills and experience.

Employee Benefits:

Employees (and their families) are covered by medical, dental, vision, basic life and disability insurance. Employees participate in the Public Employees Retirement System (PERS) and have the option to enroll in the agency’s deferred compensation plan. In addition to WA Paid Sick Leave, employees in this position, accrue 24 days of Paid Time off (192 hours) in their first year and ten (10) paid holidays throughout the calendar year. Full list of all benefits and details can be found here.

If you have a family member, or share the same living quarters of a current Community Transit employee, please let your Human Resources Recruiter know as your eligibility for this position will be affected.

Community Transit provides a tobacco-free and drug-free work environment. As a recipient of federal funds, Community Transit is an Equal Opportunity Employer and does not unlawfully discriminate on an basis prohibited by Federal, State or Local law. We value and encourage diversity in our workforce. EOE AA M/F/Vet/Disability. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.