Job Description
About Signant Health
At Signant Health, we help bring life-changing treatments to patients faster. We are a global evidence generation company that supports clinical trials with smart technology, scientific expertise, and hands-on operational support — so better data leads to better decisions in healthcare. We embrace AI and advanced technologies to enhance every aspect of what we do, from data analysis to operational efficiency.
Our teams work at the intersection of science, technology, and patient experience, delivering digital solutions powered by AI innovation that make clinical trials more efficient, more accurate, and more accessible around the world. Trusted by leading pharmaceutical companies and CROs, our platforms and services support studies across more than 90 countries and have contributed to hundreds of new drug approvals.
If you are motivated by meaningful work, global impact, and innovation in clinical research and digital health — including the opportunity to work with cutting-edge AI technologies — you will find purpose and opportunity at Signant Health.
About the Role
The Project Manager is responsible for planning, executing, and delivering clinical technology projects on time, within budget, and to Signant Health’s quality standards. Reporting to a Senior Project Manager or Associate Director of Global Project Management, this role serves as the primary point of contact for assigned clients and internal stakeholders across Simple to Medium complexity studies within the software development lifecycle (SDLC).
This role calls for a proactive leader who thrives in a fast-paced, client-facing environment, excels at problem-solving, and can manage multiple workstreams simultaneously while maintaining strong relationships and first-time quality delivery.
KEY ACCOUNTABILITIES – Function
• Lead project delivery activities across Simple to Medium complexity clinical technology studies, including management of the full SDLC.
• Ensure project systems are built, configured, and released in accordance with client expectations, including leading the change control process.
• Manage projects in accordance with established timelines, budgets, quality standards, and contractual requirements.
• Serve as the primary client contact on assigned projects, maintaining transparent and timely communication with both internal and external stakeholders.
• Handle client escalations independently and work cross-functionally to resolve issues, escalating internally as appropriate and in a timely manner.
• Own the financial health of assigned projects, including vendor services, licensing, invoicing, device management, resource assignments, and vendor management activities.
• Identify, document, and manage Incident Reports in coordination with the Quality Management team, including client notification and closure.
• Review, approve, and maintain project and corporate documentation and systems.
• Deliver regular project status updates to appropriate internal and external stakeholders.
• Collaborate cross-functionally to support complex, multi-product project implementations as needed.
• Contribute to company-wide process improvement initiatives to enhance project delivery efficiency and client outcomes.
KNOWLEDGE, SKILLS & ATTRIBUTES
Essential:
• Bachelor’s degree or equivalent experience in a relevant field.
• Prior experience in a Project Management role or equivalent.
• Understanding of the software development lifecycle and the specification and configuration of software products.
• Excellent time management, communication (oral and written), and organisational skills.
• Strong attention to detail and commitment to first-time quality delivery.
• Solid proficiency in Microsoft Office Suite (Word, Excel, MS Project, PowerPoint).
• Demonstrated ability to manage project budgets and drive client satisfaction while adhering to study financials.
• Comfortable presenting to large or diverse audiences, with the ability to engage effectively across all levels of the organisation.
• Excellent written and spoken English communication skills.
• Self-motivated with the ability to work independently and take initiative when needed.
Desirable:
• Background in pharmaceutical, medical education, or CRO environments.
• Experience in clinical trials, pharmaceutical industry, or life sciences.
• Familiarity with Good Clinical Practice (GCP) principles and the clinical research environment.
• PMP certification or equivalent project management qualification.
• Willingness and ability to travel domestically and internationally up to 25% of the time.
Why Signant Health?
At Signant Health, your work has real impact. Everything we build, support, and deliver helps advance clinical research and bring new treatments to patients faster — improving lives around the world. Our teams combine science, technology, and operational expertise to solve complex clinical trial challenges, and every role contributes to that mission.
We offer a collaborative, global environment where you can grow your career while working alongside experts across clinical, technology, data, and operations, with opportunities to learn, take ownership, and drive meaningful innovation — not just maintain the status quo.
If you are looking for purpose-driven work, smart colleagues, and the opportunity to help shape the future of clinical research and digital health, Signant Health is the place to do it.
At Signant Health, accepting difference isn’t enough — we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients, and our community. We are proud to be an equal opportunity workplace and an affirmative action employer, committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. Prior to their start date, all candidates are required to be verified through a thorough background check and identity verification to confirm eligibility for employment.
Unsolicited resumes submitted by agencies or third-party recruiters directly to hiring managers or any Signant Health employee will not be considered and will not obligate Signant Health to any fees or terms associated with the submission.
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