Key Responsibilities
Planning & Delivery Management
 Develop and maintain the integrated project plan, WBS, schedule and critical path across the LOS, LMS and Collections workstreams
 Manage scope, milestones and deliverables across phased go-live waves (greenfield new book first, followed by legacy migration)
 Drive day-to-day delivery, sprint cadence and resource planning across business, IT and vendor teams
 Track and report progress, budget (CAPEX / OPEX) and QG gate readiness to
 Loan Origination System (LOS) migration from Newgen IBPS to Flowable —
onboarding, application capture, STP journeys, credit decisioning, policy rules & BPMN approval workflow
 Loan Management System (LMS) migration from Nucleus LMS v3.3 to FinnOne Neo —
servicing, repayment scheduling, accrual, GL / accounting, deferral, rescheduling, write-off & closure
 Collections migration from Intellect to FinnOne Neo — delinquency management,
bucketing, dunning, collections workflow, allocation, field & tele-calling, promise-to-pay & legal / recovery
 KYC / AML, documentation & disbursement handoff to core banking
 Conventional (FinnOne Neo) and Islamic (Finacle 11.x — Murabaha, Ijara) retail lending products
 Integration across core banking, credit bureau, e-KYC, payments, GL, channels & dialer /collections tools
Skills & Competencies
 End-to-end delivery management of large, multi-workstream banking technology /system implementation programmes
 Strong planning, scheduling and critical-path management (MS Project, Wrike, or similar)
 Budget, vendor and commercial management
 Governance, RAID and stakeholder reporting at senior / CXO level
 Working knowledge of LOS, LMS and collections platforms and integration patterns (REST / SOAP, APIs, data migration)
 Agile and waterfall / hybrid delivery
Qualifications
 Bachelor’s degree in relevant field (Master’s / MBA preferred)
 12–14 years of banking / financial services experience, with a strong project delivery track record
 Proven experience managing retail lending system implementations across origination, loan management and collections (e.g., Flowable, Newgen, FinnOne Neo, Nucleus,Intellect, Finacle, Pega, TCS BaNCS)
 PMP, PRINCE2 or equivalent certification; Agile / Scrum certification an advantage