Job Description

With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.

The Vendor Operations Project Manager drives cross-functional initiatives to improve product availability, reduce unhealthy inventory, and strengthen supply chain collaboration with vendors. The role combines project leadership, vendor operations expertise, and strategic FP&R development to deliver measurable impact on availability, overstock, cost efficiency, and sustainability.

Responsibilities:

Out of stock/overstock targets, roadmap and project lead

• Coordinate the target-setting process for availability, overstock, and other key FP&R metrics.

• Build and maintain the OOS/OV measure roadmap including milestones, owners, impact estimates, and timelines.

• Create a holistic overview of all ongoing and planned highimpact measures across FP&R, Procurement, Vendor Management, Logistics, Pricing, Tech, etc.

• Identify gaps vs. committed targets and align on additional measures with relevant stakeholders; reprioritize initiatives where needed.

• Lead cross-functional projects to improve product availability and reduce overstock / unhealthy inventory: Ensure datadriven decision-making by leveraging analytics related to availability, OOS/OV development, vendor behavior, and supply chain performance, Challenge existing processes and stimulate critical thinking

Vendor Operations & Supply Chain Integration

• Engage with vendors and manufacturers to streamline their supply chain processes with the z+ ordering system.

• Lead vendor supply chain integration projects, ensuring strong connectivity between vendor production planning and zooplus ordering logic.

• Be sponsor or key stakeholder for EDI rollout and similar vendor digitalization initiatives.

• Moderate Supply Chain Collaboration Workshops with vendors to identify efficiency improvements, reduce logistics cost, and improve availability.

• Strengthen relationships with strategic vendors through structured followups, KPI reviews, and collaborative forecasting/replenishment improvement initiatives.

FP&R Development / Continous improvement

• Drive continuous improvement initiatives that increase automation, stability, and scalability of FP&R processes.

• Actively contribute to shaping the strategic development of FP&R, including roadmap definition, project selection, and prioritization.

Qualifications

• MBA/Master's Degree

• Advanced Excel user; experience with SQL and operations research skills are a plus

• Exceptional analytical and problem-solving skills and ability to translate data into actionable insights, uses data for decision making & prioritization of actions

• Ability to operate both strategically and tactically in a fast-paced environment; builds scalable systems & processes, rather than just addressing single issues

• Strong attention to detail and effective prioritization, while keeping the big picture in mind

• Great team player with the ability to communicate and work with people on different levels, expertise, and locations

• Entrepreneurial mindset with can-do-anything attitude, understanding of business processes

• Exceptional verbal and written communication skills in English and ability to present complex ideas

• 5+ years of working experience, thereof 3+ years in a project oriented and/or analytically focused role (e.g. consulting, project management, business analyst)

• Experience within Procurement or Logistics/Operations, ideally focused on inventory / instock management

Additional Information

Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries too.

Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our blog posts

At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.

#LI-Hybrid

✈️ 28 vacation days and days off on 24th and 31st of December

🏋️ Corporate rates at a local gym chain (Body & Soul)

📱 Company mobile phone for work and personal use

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.