Job Description

COA/eCOA PM&APM

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

The Language Services team within ICON is seeking highly skilled and experienced COA/eCOA Project Manager/Associate Project Manager to strengthen our services in Japan. The ideal candidate will have a strong background in project & client management, technical expertise in TMS & CAT tools, and experience in translation and localization.

As a Project Manager/Associate Project Manager within ICON Language Services, you will be responsible for managing translation projects for clients, starting from initial communication before project launch, including alignment on project scope and costs, through to overall project management, including coordination with internal and external translators, progress management, quality control, and final delivery.

What You Will Do:

Responsibilities:

• Managing the planning, execution, and delivery of global and local COA/eCOA projects, ensuring alignment with Industry standards & regulatory requirements,
• Managing local COA/eCOA projects for Japan with a fast turnaround time,
• Collaborating with cross-functional teams in and outside Japan to secure deliverables,
• Liaise & collaborate with Local client representatives in Japan to manage expectations & monitor project progress,
• Developing detailed project plans, budgets, and schedules, while monitoring progress to ensure successful COA project outcomes,
• Facilitating communication and stakeholder engagement to promote collaboration and address any project-related challenges.
• Coordinate between team members and clients throughout project execution.
• Select and assign translators and reviewers according to project requirements.
• Conduct final checks of deliverables and coordinate delivery to clients.

Your Profile:

Required knowledge, skills and abilities:

• Bachelor's degree in life science , linguistic project management, or a related field; advanced degree preferred
• PM position: +5 years of experience in COA/translation/localization project management at a translation company or in a corporate translation department,
• APM position: +2 years of experience in COA/translation/localization project management at a translation company or in a corporate translation department,
• Business level Japanese and English proficiency
• Proficiency in Microsoft Office applications.
• Excellent verbal and written communication skills,
• Strong leadership skills and the ability to effectively manage cross-functional teams in a matrix environment.
• Strong organizational, planning and time management skills with a focus on achieving project goals and timelines, with high quality standards
• Effective communication and interpersonal skills, facilitating collaboration with diverse teams and stakeholders.
• A commitment to maintaining high standards of quality and compliance in all project-related activities.
• Strong technical skills, familiarity with translation management systems and CAT tools,
• Quality oriented and problem-solving abilities

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here

Are you a current ICON Employee? Please click here to apply