Trilogy Federal

Project Manager Operations Lead

Trilogy Federal  •  Washington, DC (Onsite)  •  5 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Trilogy Federal drives innovative solutions for complex business challenges across financial management, healthcare, and government industries. Our collaborative, client-first service approach, combined with our commitment to the rapid implementation of pragmatic solutions, has earned Trilogy an unparalleled reputation for delivering transformative results.

The Project Manager – TAP Operations Lead will serve as the day-to-day leader of TAP field operations, responsible for translating program requirements into effective staffing, scheduling, field execution, and operational controls. The Operations Lead will oversee workforce coverage and readiness, coordinate resources across locations, resolve operational issues, and help ensure consistent, high-quality service delivery.

The VA Transition Assistance Program (TAP) helps transitioning Service members and their families understand and access the VA benefits, services, and resources available to them as they transition from military to civilian life. VA delivers TAP services at more than 300 military installations across the Continental United States (CONUS) and areas Outside the Continental United States (OCONUS) through a network of Benefits Advisors, supported by standardized curriculum, training, program operations, and performance management. The program is part of the broader interagency Transition Assistance Program delivered in partnership with the Department of War, Department of Labor, and other Federal agencies.

Please note that this position is contingent upon award (estimated December 2026). We expect this role to be remote, but periodic travel may be required to support program activities, customer meetings, and operations at U.S. and overseas locations. Travel frequency will vary based on program needs.

Primary Responsibilities

Minimum Requirements

  • Bachelor's degree.
  • Minimum of 6 years of relevant experience supporting the Department of Veterans Affairs (VA) Transition Assistance Program (TAP).
  • Minimum of 6 years of relevant experience managing large-scale, geographically dispersed service-delivery operations involving workforce staffing, scheduling, coordination, and performance management.
  • Demonstrated experience leading teams and managing projects of national scope within the Federal Government or Department of War (DoW).
  • Proven experience managing the day-to-day operations of a geographically dispersed workforce.
  • Proven experience developing and issuing operational directives and schedules necessary to effectively manage program operations.
  • Strong leadership, organizational, communication, and problem-solving skills.

Preferred Qualifications

  • Experience supporting VA, DoW, military transition, Veteran services, training, or similarly complex Federal programs.
  • Experience managing geographically dispersed service delivery across multiple military installations.
  • Experience coordinating both CONUS and OCONUS operations.
  • Experience managing workforce staffing, scheduling, vacancies, coverage, operational performance, and quality.
  • Experience managing or supporting a Service Contract Act (SCA)-covered workforce.
  • PMP or comparable project management certification.

Benefits (including but not limited to)

To cut down on falsified applications and to avoid subjecting real candidates to screening by AI assistants, phone interviews at Trilogy require either a landline or a cellphone number backed by a physical SIM. We cannot conduct interviews with candidates who provide VOIP contact numbers (including Google Voice).

Trilogy Federal is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Trilogy Federal

About Trilogy Federal

Trilogy’s story began in 2009 when our founders decided to combine the best practices and lessons learned from working across both large and small organizations to launch a new company focused on delivering client-centric, high-quality solutions. Together, these leaders saw an opportunity to create a different type of company with the goal of supporting our Federal clients, with special emphasis on helping our nation’s Veterans. Influenced by two shared work experiences at other organizations, our company’s founders were determined to make the third chapter in their careers the very best it could be. They named this chapter Trilogy.

Trilogy was founded with core value system that balances service delivery excellence with a people-centric culture. Building on our foundation of implementing, operating, and modernizing Financial Management systems, Trilogy has evolved to provide our clients and partners with a wide range of professional services via a collaborative, client-first approach to solving their most challenging problems. This approach, combined with our commitment to the rapid implementation of pragmatic solutions, has earned Trilogy an unparalleled reputation for delivering transformative results.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Arlington, Virginia
Year Founded
2009
Social Media