AAA Life Insurance Company

Project Manager, Operations

AAA Life Insurance Company  •  Livonia, MI (Remote)  •  3 days ago
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Job Description

Why AAA Life

AAA Life is a respected and trusted American brand that has been focusing on Life Insurance and Annuity Products since 1969. At AAA Life we have over 1.8 million policies where we take pride in earning the trust of our policyholders who understand our promise to be there for them – and their families – when we’re needed most. By joining the AAA Life team, you are joining a company that genuinely cares about helping each other, with a devotion to protect the lives of those around us. We embrace a diverse, equitable, inclusive culture where all associates can feel a sense of belonging and use their unique talents and perspective to influence, innovate, motivate, and thrive.

Who are we looking for?

We are seeking a dynamic and detail-oriented Project Manager who thrives in a fast-paced environment. You should be passionate about delivering results and taking on responsibility, highly organized, and able to manage multiple projects simultaneously. The ideal candidate is a natural leader with strong communication skills, capable of driving cross-functional teams toward a common goal. You are a problem solver with a proactive approach, who enjoys overcoming challenges and is committed to continuous improvement. Your ability to anticipate risks and manage resources effectively will be key to your success.

Responsibilities

How You’ll Work

Work Solution: Hybrid, Remote (USA)

Relocation Eligibility: Available

What You’ll Do

Project Planning & Initiation

  • Collaborate with stakeholders to gather requirements and define project scope, objectives, and success criteria of multimillion strategic Operations projects
  • Develop comprehensive project plans outlining timelines, milestones, resource allocation, and key deliverables
  • Create detailed work breakdown structures and task assignments to ensure clear understanding of roles and responsibilities

Team Leadership & Collaboration

  • Lead and motivate cross-functional teams, ensuring all members understand project goals and their specific contributions
  • Facilitate effective communication within the team, fostering a collaborative environment that encourages knowledge sharing and problem-solving
  • Follow up diligently and consistently with task owners to ensure deadlines are met and the project progresses according to plan
  • Whenever things do not go as planned, redefine plan, assign new timelines, and communicate effectively

Stakeholder Management

  • Serve as the primary point of contact for all project-related communications, ensuring stakeholders are informed of progress, risks, and issues
  • Facilitate regular status meetings and produce comprehensive reports that summarize project status, potential risks, and mitigation strategies
  • Manage expectations by aligning project deliverables with stakeholder needs and addressing any changes in scope or priorities

Risk Management

  • Identify potential risks throughout the project lifecycle, assessing their impact and likelihood
  • Develop and implement risk mitigation strategies to minimize the impact on project timelines, costs, and quality
  • Monitor ongoing risks, adjust plans as necessary, and communicate risk management activities to stakeholders

Budget & Resource Management

  • Develop and manage project budgets, ensuring projects are delivered within financial constraints
  • Track project expenses, approve expenditures, and ensure accurate financial reporting throughout the project lifecycle
  • Optimize resource utilization, balancing team capacity with project demands and reallocating resources as necessary to meet project objectives

Timeline & Milestone Management

  • Develop and maintain detailed project schedules, ensuring all tasks are assigned, tracked, and completed on time
  • Monitor progress against the project plan, identifying and addressing any delays or deviations from the schedule
  • Ensure critical milestones are met, coordinating with team members to expedite tasks where necessary

Qualifications

Basic Required Qualifications

  • Bachelor’s degree in any field.
  • 5 to 10 years of experience in project management.
  • A minimum of 3 years managing complex, cross collaborative projects.
  • Prior experience at a top tier business/management consulting firm

Preferred Qualifications

  • Pragmatic self-starter.
  • Ability to thrive in a fast-paced work environment within a growing company and successfully manage multiple priorities at the same time.
  • Strong proficiency in project management software (e.g., MS Project, Jira, Trello, Monday.com).
  • Solid understanding of project management methodologies (Agile, Waterfall, etc.).
  • Excellent communication and interpersonal skills.
  • Certification in PMP, PRINCE2, or Agile (preferred but not required).

Position Success Criteria

  • Fast‑paced, results‑driven
  • Highly organized; juggles multiple projects
  • Strong leader & communicator
  • Drives cross‑team collaboration
  • Proactive problem solver
  • Anticipates and mitigates risks
  • Efficient with resources
  • Continuous improvement mindset
  • Takes ownership; delivers quality

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, talk, hear and concentrate. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodation will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

AAA Life Insurance Company does not offer immigration sponsorship for this position. This includes visa types such as H-1B, TN, and STEM OPT. Please do not apply if you currently require or may require employer-sponsored immigration support now or in the future.

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AAA Life Insurance Company

About AAA Life Insurance Company

AAA Life Insurance Company is fueled by our mission of providing financial security and peace of mind to AAA members through our life insurance products, delivering on the outstanding customer service that members have come to expect from the AAA brand. Whether you purchase a policy through our trusted agents, online, over the phone, or by mail, our focus is fulfilling on the promise we make to you.

Founded in 1969, AAA Life is built on the trust Americans place in the AAA brand. We are continually inspired to be a leading provider of life insurance to AAA members. Our priority is to ensure our policyholders have a smooth and easy process in securing life insurance coverage, with innovative products and exceptional customer service that meet their needs at whatever stage of life they are in. With over 1.8 million active policies, AAA Life has a rating of A (Excellent) from AM Best as of August 2024.

Our mission and vision are exemplified in our associates, who work collaboratively to fulfill our core values which include putting members first, enhancing the AAA brand, inclusive diversity and working in symphony to drive results that deliver on our promise to AAA members and contribute to the success of AAA Life.

Join AAA Life, our associates, our agents and AAA club partners as we continue on life’s journey together.

Life insurance underwritten and annuities offered by AAA Life Insurance Company, Livonia, Michigan. AAA Life Insurance Company is licensed in all states except NY.

CA Certificate of Authority #07861. Products and their features may not be available in all states.

Industry
Finance & Insurance
Company Size
501-1,000 employees
Headquarters
Livonia, MI
Year Founded
1969
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