Job Description:

• 
  Top Skills:
  We need someone with strong communication skills
  between leaders and stakeholders, strong GRC experience is also really
  important
  ​

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Program &
Project Delivery Excellence Competencies:
Planning & Execution, Risk Management, Delivery Operations

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Manage day‑to‑day
coordination and delivery across RLM, ICT, and Trust Center initiatives,
ensuring clear scope, risks, dependencies, and timelines.

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Produce
consolidated status updates for all programs and support governance forums

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Maintain high‑quality
documentation across programs including RAID logs, action trackers, program
plans, and governance records.

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2. Requirements
Definition & Business Analysis Competencies:

·
Requirements
Engineering, Analytical Thinking, Process Design

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Lead requirements
gathering for enhancements, new capabilities, workflows, reporting, and
harmonized processes across RLM, ICT, and Trust Center.

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Develop SOWs,
functional specifications, process flows, and data‑related documentation for
multi‑program initiatives.

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3. Enhancement
& Change Management Leadership Competencies:
Change Enablement, Prioritization, Agile Mindset

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Facilitate
enhancement cycles, including feasibility analysis, estimation, dependency
mapping, and readiness checks.

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Manage change
requests (e.g., through JIRA) with robust visibility across programs and
domains.

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4. Stakeholder
Engagement & Cross‑Domain Collaboration Competencies:
Influence Without Authority, Facilitation, Relationship Management

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Engage
stakeholders across Risk, Internal Control, ICT stakeholders, Cybersecurity,
Compliance, Data, DTC, and regional/global teams.

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5. Governance,
Compliance & Risk Alignment Competencies:
Governance Integrity, Controls Awareness, Regulatory Insight

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Ensure program
requirements reflect governance standards, control frameworks, cybersecurity,
privacy, and regulatory obligations.

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Contribute to
business impact assessments, risk mapping, and business continuity
considerations across all programs.

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6. Data,
Integration & Platform Alignment

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Ensure data
quality, dashboard requirements, KPIs, and reporting frameworks are
consistently structured across systems.

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7. Continuous
Improvement & Performance Optimization Competencies:
Lean Thinking, KPI Management, Continuous Improvement

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Partner with
program leads to define KPIs and performance measures for RLM, ICT, and Trust
Center.

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Business process
design & workflow optimization across multiple domains (risk, incident,
controls, trust)

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Requirements
gathering & documentation excellence

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Experience with
GRC platforms (e.g., Resolver, Audit Board, internal assurance tools)

·
Understanding of
taxonomies, data models, and system integration concepts

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Familiarity with
SOWs, enhancement cycles, governance processes

• 
  Proficiency in
  JIRA, Confluence, and collaboration tools

Requirements