Job Description

Position Summary: The Project Manager leads the day-to-day operation of a new program that helps people with kidney failure in southern West Virginia start and stay on home dialysis. Under the direction of the Project Director, the Project Manager supervises the program’s Home Dialysis Navigators, manages complex patient cases, builds referral pathways with healthcare partners across the region, and oversees program operations, partner contracts, quality improvement, and reporting.

This is a new, full-time grant-funded position. Continuation beyond the grant period depends on available funding.

Duties

• Supervise, train, and support Home Dialysis Navigators, including hiring, onboarding, caseload assignment, and performance management.
• Manage complex patient cases and help resolve barriers that navigators escalate.
• Build and maintain referral pathways with nephrology practices, dialysis providers, hospitals, and community health centers.
• Coordinate patient care with home dialysis providers and regional partner case managers.
• Oversee daily program workflow, documentation standards, and the program’s case management system.
• Review and approve requests for patient assistance funds according to program policy.
• Manage regional partner agreements, including tracking deliverables and resolving operational concerns.
• Lead quality improvement activities and monitor program performance against established targets.
• Track program milestones, identify risks, and recommend corrective actions.
• Prepare monthly progress reports and other required grant reporting in coordination with program leadership and finance staff.
• Document time by programmatic and administrative function as required by grant funding.
• Perform other duties as assigned.

Other Requirements:

• Strong leadership, supervision, and organizational skills
• Ability to manage multiple priorities and meet firm deadlines
• Strong written and verbal communication skills and ability to build relationships across organizations
• Ability to analyze program data and use it to improve processes
• Understanding of confidentiality and professional boundaries
• Proficiency in Microsoft Office and electronic records or case management systems
• Valid driver’s license and reliable transportation; regular travel across the region to partner sites and healthcare facilities

Location: Hybrid

Education: Bachelor’s degree in nursing, social work, public health, healthcare administration, or a related field required. Master’s degree preferred. Project Management Professional (PMP) or equivalent project management certification preferred.

Experience: Minimum of three (3) years of experience in project management, healthcare program management, care coordination, or patient navigation. Experience with dialysis, nephrology, or chronic kidney disease programs preferred. Experience with grant-funded programs preferred.

Working Conditions: The position operates in a healthcare program environment and requires travel to partner organizations, healthcare facilities, and community sites throughout the program's service region. Occasional flexibility in work hours may be necessary to address participant needs, partner coordination, or reporting deadlines.

Other Duties: This job description is intended to describe the principal duties and responsibilities of the position. Duties may be modified or assigned as necessary to meet program and organizational needs, consistent with applicable policies and funding requirements.