Job Description

As a project manager you will join a team that is smart, innovative, and passionate about providing the best service in the internet online market research industry. You will be a part of an experienced Operations team. You will get firsthand experience meeting clients and get to know how we never fail to provide the first-class service that Dynata is known for in the market. This is a job for a team-player with ambitions that is not afraid of taking decisions and accepting new challenges! You will receive extensive training in client management, coordination of internal teams and how to effectively manage multiple projects simultaneously.

Responsibilities

• Maintains full project ownership in delivering market research projects from commissioning to invoice.
• Manages stakeholder expectations and delivers the highest level of service in an ever-changing, fast turnaround environment.
• Builds an effective, professional working relationship with our clients, providing them guidance and advice where appropriate as it relates to Dynata’s products and services.
• Ensures project task activities are completed through personal production, internal support teams (such as Survey Programming, and Sales), and vendors (such as translators, etc.).
• Proactively anticipates, troubleshoots, overcomes, and/or escalates project challenges in a timely manner.
• Collaborate and support Sales in driving revenue growth through client relationship development that lead to referrals and repeat business.
• Communicate project updates and status in a responsive and consultative manner throughout project field.
• Share knowledge across internal functional teams.
• Ensures survey quality using current market research methodologies.
• Tracks and manages complex project budgets and timelines
• Takes on high visibility/complex projects and runs projects across multiple methodologies
• Mentors junior staff and assists in their growth
• Able to stand in for Team Lead when needed
• Other duties as assigned.

Experience

• 2-3 years of recent experience in quantitative online and digital market research experience, including competence in research and survey design, sampling, and consultation.

Knowledge & Skill

• Fluency in both English and Bulgarian languages
• Entry level for less complex professional roles not requiring a specific degree.
• Has developed knowledge of an extensive body of technical, support or administrative policies and procedures.
• Requires extensive training and experience to perform a wide variety of interrelated, multi-skilled or standard procedural assignments and resolve a wide range of moderately complex issues.
• Accomplished in implementing practical procedures or systems, which are moderately complex and require extended oversight

What Dynata Can Offer You

In addition to a competitive salary, we offer a comprehensive range of benefits tailored to each country. Our benefits are designed to support your well-being and help you achieve a healthy work-life balance.

🌟 Hybrid work model

📚 Learning & development platform

🏥 Additional luxury health insurance

💰 Meal & holiday gift vouchers

💪 Free Multisport card

🖥️ Home office equipment

🎉 Performance bonuses & recognition program

🧘 Office massages & wellbeing initiatives

🙌 Volunteering & refer‑a‑friend programs

About Us

Dynata is the world’s largest first‑party data and insights platform, connecting brands to 60+ million consumers and business professionals globally. Built on trusted, high‑quality survey data, Dynata helps organizations bring the voice of the customer across the full marketing journey—from strategy and innovation to advertising, measurement, and optimization. We partner with nearly 6,000 clients worldwide across market research, media, consulting, and corporate sectors.

At Dynata, we’re committed to building an inclusive, diverse, and accessible workplace where everyone feels valued and supported. We welcome applications from people with disabilities and are happy to provide accommodations throughout the hiring process.

Learn more at www.dynata.com

For administrative purposes your personal data will be kept on record and will be disclosed and transferred both within and outside the European Economic Area, including the United Kingdom and the United States of America. We shall take all reasonable steps to prevent any unauthorized access to your personal data.

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