Job Description

As Project Manager – Logistics Development & Innovation, you will play a pivotal role in streamlining our logistics operations in many different fields from IT system improvements to setting up new DC locations, tackling logistics and supply chain challenges from a project point of view. Thereby fulfilling Rituals growth ambitions. You will lead significant global projects and cross-functional programs, transforming business needs into actionable plans that achieve measurable results.

About the role

In this role, you will lead the execution of the logistics project portfolio within the Logistics Development & Innovation team. You are responsible for delivering assigned projects and work streams and for supporting the follow-up of CI roadmaps together with fulfillment and operations teams.

You work closely with a wide range of stakeholders, from warehouse and transport teams to Business Technology, Finance, Sourcing, Sustainability, and Analytics internally. But also with external partners such as 3PLs and logistics technology providers. You ensure projects stay on track, actions are followed up, and improvements are embedded in day-to-day operations, supported by data and performance insights that help track progress and identify deviations.

This is what you will do

Project Execution & Delivery

• Deliver large global projects or smaller cross-functional programs from start to finish.
• Develop structured project plans, monitor progress, manage risks, dependencies and stakeholder satisfaction.
• Ensure project delivery aligns with scope, budget and quality standards.

Continuous Improvement Support

• Support and facilitate CI initiatives across fulfilment and warehouse operations.
• Follow up on actions, milestones, and agreed improvements.
• Signal bottlenecks and support resolution together with stakeholders.

Stakeholder Collaboration

• Work closely with internal and external stakeholders to ensure smooth execution.
• Keep teams informed on progress, next steps, and outcomes.
• Collaborate with 3PL and innovation partners during implementation.

Data & Performance Tracking

• Monitor project KPIs and Continuous Improvement performance indicators.
• Support data analysis to identify trends, gaps, and improvement opportunities.
• Translate insights into practical follow-up actions and reporting updates.

Qualifications

You enjoy working close to the operation, bringing structure to complexity, and using data and insights to turn plans into practical actions and measurable results. Furthermore you have:

• 5–8 years of experience in logistics or supply chain project management.
• Experience working with PM tools such as Jira and Confluence.
• Familiarity with OMS, WMS, and ERP environments.
• Comfortable working with operational data and performance dashboards.
• Strong organisational, communication, and follow-up skills.
• Practical, solution-oriented mindset with attention to detail.
• Understanding of warehouse and fulfilment operations (B2B and/or B2C).
• Experience with sustainability or cost-saving initiatives is a plus.

Additional Information

At Rituals, we are committed to care for everyone and strive to create a diverse workplace where all employees belong and have equal opportunities to succeed. Read more about our commitment here https://careers.rituals.com/en-NL/work-with-heart-and-soul/diversity-and-inclusion/

Location and Working Conditions

At Rituals, we believe in the power of connection: with ourselves, each other, and the world around us. That is why we work 80% from the office (typically four days per week) and 20% from home. Together, we bring our brand philosophy to life by transforming everyday routines into meaningful moments.

Our Benefits

Working at Rituals means being part of a fast-growing, international environment, while staying grounded in what matters: people, wellbeing and meaningful work.

• Competitive salary package
• Bonus opportunity
• Pension plan
• Commuting allowance
• Learning and development opportunities (training, internal growth, mentorship)
• Employee discount on Rituals products
• Wellbeing support initiatives

The Next Steps

Our process is designed to be thorough and transparent, so we can both make a confident choice.

1. Our recruiter will contact you within 10 working days
2. Intro call with the recruiter to discuss your application and mutual fit
3. An interview with the business to learn more about the role and assess your experience
4. A second interview including a case study
5. An online assessment (cognitive ability plus personality questionnaire)
6. If the outcome is positive, you’ll receive an offer to join our team