Job Description

We are looking for a Project Manager to join the Life Proposition team to drive end-to-end delivery of initiatives across the Life business, to accelerate life business growth is a company strategy. This role will manage the new product and proposition launches, and coordinate existing product project implementation. You will work closely with cross-functional teams to define the scope and requirements, manage delivery timelines, resolve risks/issues, and ensure governance and record keeping.

Job Responsibilities

1) Life Proposition New Product Projects (End-to-End Delivery)

• Manage the full project lifecycle for Life Proposition launches (once an initiative becomes a project), including:
• Market research and insights gathering
• Coordination of product specification and product literature drafting
• Development of go-to-market materials and sales enablement support
• Alignment of operational materials, procedures, and readiness
• Oversight of multi-system impacts and dependencies
• Stand up projects from scratch by:
• Clarify with stakeholders “who needs to do what by when”
• Building and maintaining a robust project plan, timeline, and workstream structure

2) Drive Execution, Monitoring, and Governance

• Track and manage project progress across multiple workstreams by:
• Running regular working group meetings to ensure deliverables are on track
• Proactively resolving roadblocks, managing risks and issues, and driving decisions
• Reporting progress, decisions, and escalations in different forums
• Engaging senior stakeholders to secure decisions and alignment (including escalation when required)

3) Ensure Proper Documentation and Record Keeping

• Ensure strong project governance by:
• Confirming document owners execute appropriate sign-off processes
• Maintaining proper audit-ready record keeping

4) Post-Launch Monitoring & Success Measurement

• Monitor post-launch performance and stability by:
• Tracking and reporting post-launch issues, customer impacts, and operational pain points
• Providing updates in relevant governance forums

5) Coordinate existing product projects

• Manage projects like:
• Product feature / campaign changes
• Initiatives that strengthen Life product positioning and customer experience
• Activities include:
• Understanding and documenting change requirements
• Stakeholder alignment on roles, timelines, and dependencies
• Monitoring progress and reporting updates in related meetings

6) Stakeholder communication and management

• Balance perspectives and resolve different viewpoints among stakeholders.
• Ability to summarize the take-aways and follow-ups, and escalate to Management if necessary.

Job Requirements

• 4 - 5 years of project management experience (preferably within financial services/insurance), with projects related to the following an advantage.
  • Product / Proposition, Underwriting, Claims, Marketing, Legal & Compliance, Operations, IT / Digital, Customer Service
• Experience running (preferred and not necessary):
  • Project working groups, cross-functional forums, and governance routines
  • SteerCo / senior stakeholder reporting and decision sessions
• Some life insurance product knowledge is an added advantage
• Good project planning and execution capability (scope, timeline and dependencies)

• Excellent communication and stakeholder influencing skills (written and verbal)

• Good analytical and problem-solving ability; comfortable navigating ambiguity
• Suitable candidate with less knowledge and experience, an Assistant Manager may be offered.

Why Zurich

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great!
Join us as we constantly explore new ways to protect our customers and the planet

• Location(s): HK - Hong Kong
• Remote working: Hybrid