Key Responsibilities

End‑to‑End Epic Ownership

• Own delivery of Epics from ideation, definition, and refinement through implementation, release, and benefits realization.

• Partner with Product Managers and SME groups to define scope, outcomes, dependencies, and success measures.

• Maintain a holistic view of delivery,providingstrategic guidance, business judgement, and recommendations for optimized execution.

Planning & Delivery Governance

• Develop andmaintainEpic delivery plans, including timelines, resource needs, budget considerations, and milestone tracking.

• Identifyrisks, dependencies, and constraints early; develop mitigation plans and escalate whenrequired

• Ensure alignment with enterprise strategy, regulatory standards, and cross‑program priorities.

Cross‑Functional Leadership & Coordination

• Lead collaboration across Agile Teams, ARTs, and business functions to ensure unified delivery.

• Facilitate cross‑team synchronization and ensure dependencies across technology, business, operations, and external partners are effectively managed.

• Track delivery progress through Jira, dashboards, status reports, and regular delivery forums.

Stakeholder Engagement & Communication

• Act as the primary point of contact for all Epic‑related updates, decisions, and escalations.

• Provide clear, concise, and transparent communication to executives, business sponsors, SMEs, and delivery teams.

• Facilitate regular stakeholder reviews, steering committees, and status presentations.

Execution & Monitoring

• Monitor delivery performance against agreed scope, schedule, quality, and budget.

• Remove impediments in collaboration with RTEs, Product Owners, and functional leads.

• Ensure teams have clarity on deliverables, priorities, and success measures.

Quality Assurance & Documentation

• Oversee andmaintainaccurateproject documentation, including delivery plans, RAID logs, action trackers, and reporting packages.

• Conduct quality checks on deliverables to ensure alignment with acceptance criteria and business expectations.

• Lead post‑implementation reviews to capture lessons learned and drive continuous improvement.

Business Case & Proposal Support

• Contribute to the development or review of Lean Business Cases, cost‑benefit assessments, and strategic proposals for new Epics or enhancements.

• Ensure business outcomes, KPIs,OKRsand value realization metrics are clearly defined and measured.

Experience, Qualifications & Skills

• Bachelor’s degree in Business Administration, Project Management, or related field.

• PMPor Prince2certification is a plus

• 5–7 years of experience delivering complex initiatives, preferably within healthcare or insurance.

• Strong understanding of Scaled Agile Framework (SAFe)and Agile delivery practices;SAFecertifications are desirable.

• Proven experience leading cross‑functional teams and managing delivery across multiple workstreams or ARTs.

• Strong analytical skills, attention to detail, and ability to navigate complex organizational environments.

• Excellent written and verbal communication skills with the ability to engage senior executives and diverse stakeholder groups.

• Proficiencywith delivery and collaboration tools such as Jira, MS Project, PowerPoint, Visio, Azure DevOps.

• Ability to manage competing priorities and guide teams through ambiguity and change.

• Experience in writing epics, features, user stories, and supporting UAT or readiness activities as needed.

• Self‑starter mindset with strong leadership and facilitation skills.