Job Description

Key Deliverables

• High-level of local partner satisfaction with the system and implementation process.
• Develop and deploy Spectrum and BuildOps technology solution project plans and ensure projects are delivered on time, on budget.
• Accurate and timely communication to project stakeholders.

Position Responsibilities

• Maintains understanding of our business and partner objectives and how the system delivers them,
• Customizes system processes to align with unique local partner processes while maintaining enterprise standards.
• Leads the on-site roll-out of Viewpoint Spectrum and BuildOps to our local partners and newly acquired businesses.
• Works collaboratively with multiple key stakeholders and other functional and technical project team members to ensure successful and timely project delivery.
• Provides prompt, and concise communication providing high quality service and leadership to align with local partner goals and requests.
• Facilitates integrated testing internally and with local partners’ teams. Develops UAT scenarios and coordinates testing with local partners in demo environment.
• Conducts training for local partner and/or end-users at all levels of the organization.
• Creates and maintains effective documentation of business requirements and processes, utilizing Spectrum and BuildOps best practices and visual process flowcharts as needed.
• Identifies potential issues and risks; communicates them timely to supervisors with suggested paths for resolution.
• Updates project plans and implementation tasks timely.
• Plans and executes migration of data from legacy system to Spectrum environment.
• Assists with user set up, role creation and security settings.
• Identifies process improvement opportunities and creates modified procedures, building effective methodology into future projects.
• Compiles and builds internal local partner department reports.
• Designs and builds industry specific key performance indicators, reports, and dashboards
• Other duties as may be assigned.

Position Requirements

• Up to 30% travel.
• Experience implementing ERP's
• Viewpoint Spectrum, Viewpoint Vista or BuildOps a plus.
• Bachelor's degree in Business Administration, Accounting, Management Information Systems, or equivalent experience.
• 4+ years in a position in the accounting or finance field with exposure to multiple ERP systems.
• 4+ years in a software technical support environment working heavily with external local partners, ideally in a financial or accounting software or application or a combination of the two.
• Demonstrated experience with software implementation projects including maintaining and understanding a project budget, timeline, scope, training, and resource availability. Experience with ERP / SaaS and CRM software as well as 3rd Party marketplace partners.
• PMP, Six Sigma, or CSPO certification a plus
• Superior people skills; highly enthusiastic, positive-minded, and very personable. Proven success in a team environment.
• Demonstrated ability to troubleshoot, problem solve, and process improve. Strong analytical and problem-solving skills.
• Strong organizational skills with the ability to multi-task in a fast-paced environment with evolving priorities.
• The ability to work independently and with minimal supervision at times.
• Excellent written/verbal communication and facilitation skills for communicating at all levels.
• Strong consultative, local partner focus, and service skills are required. Ideal candidates will be results-oriented, forward-thinking, and can interface with several layers of professionals across the local partner, internal and vendor spectrum.
• Intermediate knowledge of Microsoft applications.
• Ability to master and support championing proper processes, transfer product knowledge and demonstrate workarounds in the product to satisfy shortcomings in product functionality.

Compensation and Benefits

• Competitive base depending on qualifications and experience and annual performance-based bonus structure.
• Comprehensive Medical, Dental, Vision, Disability and Life Insurance.
• 401k with 4% company match
• Unlimited PTO

For immediate and confidential consideration, please call Randy Gartz at 321.917.3655

Crete United is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.