Area(s) of responsibility

ROLE RESPONSIBILITIES

• Plan, initiate, and execute complex and/or multiple infrastructure projects.
• Support and coordinate international system integrations as part of enterprise initiatives.
• Coordinate and support email and Office 365 migration activities, including merger-related efforts.
• Facilitate IT project execution by ensuring quality, completeness, tracking, and reporting of work items across teams.
• Create, manage, and maintain project charters, schedules, risk management plans, communication plans, budgets, gate reviews, and related documentation.
• Collaborate with project team members and management to secure required resources and funding.
• Coordinate work across client, internal, and vendor-based teams.
• Analyze project performance, including actual versus planned variances.
• Manage project closing activities, including operational transition planning and execution.
• Provide project leadership and guidance to support consistent and reliable delivery.
• Apply standard project management methods and tools to support repeatable delivery.
• Engage with end users to understand use cases, requirements, and issues.
• Provide regular status updates and maintain project metrics to ensure transparency.
• Ensure projects comply with audit and governance requirements.

TECHNICAL QUALIFICATIONS

• Oberall 12+ years with 4-6 years of IT Infrastructure Project Management experience with successful delivery of multiple projects.
• Experience supporting infrastructure initiatives such as system integrations, data center projects, server builds, network and storage implementations, cloud solutions, and office technology changes.
• Strong facilitation skills to support productive team discussions.
• Experience using Project and Portfolio Management tools (MS Project, SharePoint, etc.).

GENERAL QUALIFICATIONS

• Understanding of requirements gathering, testing coordination, and release processes.
• Proficiency with Microsoft Excel.
• Strong organizational and analytical skills.
• Effective written and verbal communication skills.
• Ability to manage multiple priorities and identify project risks.
• Collaborative team player who works effectively with technical and business partners.
• Customer‑focused approach with attention to end‑user impact.