Hiller Plumbing, Heating, Cooling & Electrical

Project Manager (In Home Plumbing/HVAC/Electrical Sales)

Hiller Plumbing, Heating, Cooling & Electrical  •  $50k/yr  •  Memphis, TN (Onsite)  •  2 months ago
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Job Description

 Our MissionBe America’s Best home service company by providing care, growth and opportunity ensuring every team member is happy.
Hiller’s 17 locations across 4 states, proudly offers a 100% satisfaction guarantee of high-quality residential home services. With more than 34 years in business, Hiller’s family includes more than 850 Happy Faces, and a fleet of over 600 vehicles.
WHY Join HillerAt Hiller, we are committed to investing in our employees to help them reach their full potential. Through the development of trade knowledge and soft skills, our employees can succeed in their career AND family goals. With our core value of CARE and standards that define who we are as a company, you will have the opportunity to build a lucrative and rewarding career.
Here are even more reasons to join the Happy Hiller Team!-             Our Family Owned & Care Culture-             OUR VALUES-             Healthy Work/Life Balance-             Established Career Paths-             Advancement Opportunities-             Year-round work – NO LAYOFFS-             401k Plan w/ Company Match-             Employee Referral Program-             Regular Performance Reviews-             Paid Training in our state-of-the-art facility
BenefitsMedical, Dental & Vision insuranceLong and Short-term disabilityCompany paid $50,000 life insuranceCompany paid vacationPaid holidaysMedical Flex Spending accounts – Family care

he role of Project Manager is to work with new and existing customers by conducting in-home sales consultations through the assessment of the homeowner’s needs while maintaining a strong customer focus reflective of Hiller’s values.
Responsibilities:
• Create a positive customer experience.
• Follow-up on sales leads and lists, both technicians, marked, and self-generated.
• Educate new and existing customers on service offerings utilizing the Company’s Sales System.
• Recommend solutions and link customer objections to a total value solution and competitive advantage.
• Demonstrates technical expertise and maintains high degree of credibility.
• Perform the necessary evaluation of the client’s home including the comfort survey, engineering analysis, and load calculation.
• Effectively write and present proposals.
• Address any resistance, negotiate value, and close the sale.
• Complete all paperwork accurately and timely on all leads.
• Prepare financing paperwork and collect payments.
• Manage to performance metrics scorecards.
• Must be always accessible by phone, other than scheduled vacations.
• Participate in all company sponsored training classes.
• Always maintain a courteous demeanor with customers and associates.
• Always maintain a professional image by wearing company approved apparel.
• Abide by all standards of performance and ethics.
• Follow all safety policies and procedures.
• Perform other duties as assigned.
Position Requirements:
• Minimum of 3 years sales experience, preferably in the industry.
• A high school Diploma or GED, Associate Degree in related field preferred.
• Knowledge of industry equipment, field concepts, practices, procedures, tools, and equipment.
• Previous experience in service agreement sales and estimating.
• Strong relationship building skills, client-driven and disciplined.
• Strong negotiation and influencing skills.
• Excellent verbal and written communication skills as well as excellent people skills.
• Must have computer experience with Microsoft Office, Excel, PowerPoint, Outlook, and Access.
• Function in a team environment.
• Valid driver’s license and approved to drive by Company’s insurance carrier.
Paid training Commission based pay after training period Company Vehicle and Fuel card provided
We sincerely thank all applicants in advance for submitting their interest in this position.
Hiller is an EEOC employer.Applicants will be required to undergo pre-employment drug screens and background checks.  Apply today if you have what it takes to be a part of the industry's best team in the home service industry!
Hiller Plumbing, Heating, Cooling & Electrical

About Hiller Plumbing, Heating, Cooling & Electrical

Hiller provides residential and commercial service and repair throughout Tennessee, Southern Kentucky, Northern Alabama, Southeastern Arkansas, Northeastern Mississippi, Northern Georgia, and Northwest Florida. As the homeowners'​ premier provider of choice with a 100% Satisfaction Guarantee of “Happy You’ll Be or the Service Is Free!”, Hiller is Tennessee’s largest residential plumbing, heating, air conditioning, and electrical services provider.

Hiller, a 12-time honoree to the Inc. 5000 list, employs more than 800 team members, operates over 500 service vehicles across 16 locations, and has responded to over 1.5 million service calls.

Launched in 1990 with just $500 and a single employee – 24-year-old Jimmy Hiller, founded his company on tenets that no one else in Middle Tennessee had been offering and are now signatures of the Hiller brand: requiring technicians to wear shoe covers, maintaining clean work areas, providing upfront and flat-rate pricing, and round-the-clock repair services.

Industry
Unknown
Company Size
201-500 employees
Headquarters
Nashville, TN
Year Founded
1990
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