Job Description

About the role

As a contributing member of the Enterprise Program Management Office (EPMO), this role is responsible for planning and leading multiple, large, unrelated projects or one very large project of strategic importance to the Benefits Division. These projects will typically have budgets ranging from $1 - $5 million, multiple customers/stakeholders across many departments and functions, a large project team (possibly in multiple locations), external partners or vendors, and a complex technology component.

What you will do

• Lead large-scale, complex, cross-functional projects and programs that support strategic business objectives within the Benefits Division, managing initiatives with budgets ranging from $1M to $5M and significant organizational impact.
• Partner with executive sponsors and business leaders to develop business cases, cost-benefit analyses, project charters, and strategic plans that align project investments with organizational goals.
• Establish and manage project scope, schedules, budgets, resource plans, deliverables, and success metrics to ensure projects are delivered on time, within budget, and according to customer expectations.
• Build, lead, and motivate cross-functional project teams, including business partners, technology teams, vendors, consultants, and stakeholders across multiple departments and locations.
• Apply and tailor project management methodologies, frameworks, and software development approaches, including Agile, Waterfall, and hybrid delivery models, based on project needs and organizational objectives.
• Identify, assess, and proactively manage project risks, dependencies, issues, and changes throughout the project lifecycle, implementing mitigation strategies and escalation plans as needed.
• Facilitate project governance activities, steering committee meetings, status reviews, and decision-making forums to ensure alignment, accountability, and timely resolution of challenges.
• Develop and deliver executive-level communications, project dashboards, status reports, and performance metrics that provide transparency into project progress, financials, risks, and outcomes.
• Manage relationships with external vendors and partners, ensuring contract deliverables, timelines, and project expectations are met.
• Drive organizational change management activities to support successful adoption of new processes, systems, and business capabilities resulting from project implementations.
• Promote project management excellence by championing best practices, tools, standards, and governance processes that improve project delivery across the organization.
• Serve as a mentor, coach, and trusted advisor to project managers and business partners by sharing expertise, providing guidance, and fostering a culture of continuous improvement.

Who You Are

• You are a strategic and results-oriented project leader with a proven ability to deliver large, complex initiatives that drive meaningful business value.
• You are an exceptional communicator who can effectively engage executives, sponsors, stakeholders, team members, and vendors while building alignment across diverse groups.
• You are a skilled problem solver who remains calm under pressure, proactively identifies risks, and develops creative solutions to keep projects moving forward.
• You are a collaborative leader who inspires, motivates, and develops high-performing teams while fostering accountability, trust, and strong working relationships.
• You are highly organized and adaptable, capable of managing competing priorities, navigating ambiguity, and balancing strategic objectives with day-to-day execution.

Nice to Haves

• Bachelor’s degree in business, Information Technology, Finance, Project Management, or a related field, or equivalent work experience.
• 8-10 years of experience leading large-scale business, operational, and technology projects in a complex organizational environment.
• Proven success managing projects with significant budgets, multiple stakeholders, cross-functional teams, and executive visibility.
• Strong knowledge of project management methodologies, including Agile, Waterfall, and hybrid approaches.
• Professional certifications such as PMP, PMI-ACP, Scrum Master, Lean, or other project management-related credentials.
• Experience in risk management, change management, financial management, vendor management, and project governance.
• Demonstrated ability to influence stakeholders, drive consensus, and lead organizational change within highly matrixed environments.
• Track record of mentoring project managers and contributing to the advancement of project management best practices and organizational maturity.

Qualifications

Why Work at Symetra

Here’s what some of our employees have to say about why they work at Symetra:

“Working across different departments at Symetra has been a fantastic experience. What truly stands out is how much the leaders genuinely care about every employee, regardless of role. It’s inspiring to be part of a company so deeply focused on its people and committed to making a positive impact in the community.” - Bill G., Underwriting Consultant

“Symetra is truly a great place to work. The positive work climate, strong sense of team, and the resources available make it feel like one cohesive family. What stands out most to me is the company’s deep commitment to diversity, equity, and inclusion—it’s not just a statement, it’s an active and ongoing priority that’s felt throughout the organization.” -Charlotte G., Sr. Underwriter - Consultant Stop Loss

What we offer you

Benefits and Perks

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Want more details? Check out our Symetra Benefits Overview

Compensation

Salary Range: $106,400 - $177,300 plus eligibility for annual bonus program

Please review Symetra’s Remote Network Minimum Requirements:

As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees’ internet connection:

• Minimum Internet Speed: 100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
• Internet Type: Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
• Not Permissible: Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.

When applying to jobs at Symetra you’ll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra’s standard as outlined above.

Identity Verification

Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.

Failure to comply with verification procedures may result in:

• Disqualification from the recruitment process
• Withdrawal of a job offer
• Termination of employment and other criminal and/or civil remedies, if fraud is discovered

We empower inclusion

At Symetra, we aspire to be the most inclusive insurance company in the country. We’re building a place where every employee feels valued, respected, and has opportunities to contribute.

Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here

Creating a world where more people have access to financial freedom

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we’re guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they’re buying, and we design products—and operate our company—to stand the test of time. We’re committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit https://symetra.eightfold.ai/careers

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

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