Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
High Point, NC is a commercial manufacturing and development site focusing on gelatin based drug delivery dosage forms (softgels) High Point is a Softgel Center of Excellence since 1996, offering extensive development and commercial scale capabilities for a variety of softgel technologies.
Location: 4125 Premier Drive, High Point, NC 27265
The individual willmanage multiple clientprojects, including strategic accounts,ensuringproject deliverables and financialmilestoneareexecutedin accordance with required timelines With personal responsibility for a portfolioof projects, the role holder will be the primary relationship manager,drivingcommunication for successfulbusiness delivery andexemplaryclientservicein ordertoprovidemaximum benefit for the company in a sustainable mannerAdditionally, this role willprovide trainingmentorship to othersas well assupport internal initiatives related to project management.
Day in the Life:
Independently manage all business aspects of the project / portfolio including: (80%)
Manage multiple client projects, including strategic accounts, ensuring project deliverables and financial milestone are executed in accordance with required timelines.
With personal responsibility for a portfolio of projects, the role holder will be the primary relationship manager, driving communication for successful business delivery and exemplary client service in order to provide maximum benefit for the company in a sustainable manner.
Lead and facilitate risk mitigation and issue escalation processthrough coordination of internal resources, serving as a liaison with Site Leadership to ensure effective solution/resolution
Act as the internal client advocate,leading regular and ad hoc customer meetings,internal team meetings,site visits, and Business Review meetingsforassigned accounts.
Responsible for account managementofassigned clients/portfolios, includingchangesof scope,project expansion and commercial life cycle management.
Manage SOR forecast,attainment of financial goals and KPI metricsfor project portfolio
Ensure client and Thermo Fisher Scientific are operating in compliance with the contractual requirements (accruals, bill backs, service charges, etc.).
UtilizeMySupply,SmartSheetand other toolsin order to measure project performance,monitor the progress of the project, identify and quantify any variances, perform any required corrective actions and communicate to all stakeholders.
Serve as the liaison between Pharmaceutical Development Services (PDS) and Drug Product Services (DPS) management to coordinate the introduction of new products from the PDS pipeline
Support of new business pipeline discussions with potential clients
Train and MentorProject Managers / Project Coordinator as required:(10%)
Provide training/development as required
Mentor/train PMs / Functional Project Team members onPMand related processes as required.
Other management duties (10%)
Work with PMO and local team to continuously improvePM andproject delivery practices.
Support or lead global PMOor PDS initiatives.
Feedback to Functional Leadership on project team member performance
Represent or deputize for PM Senior staff as required.
Other duties as required
Keys to Success:
Education:
Bachelor’s degree inrelevantscientific or engineering fieldwithminimum4years relatedindustry experience (pharmaceutical development experience an advantage)
Experience:
PMP certificationpreferred
Experience working with external clients preferred
Proficiency using MS Office applications
Ability to make and meet commitments
Strong attention to detail
Excellent written and oral communication skills
Demonstrated commitment to our fundamental principles of Integrity, Respect, & Excellence
Client interface experience and strong negotiating skills
Proficiency with English language
Excellent Benefits
Medical, Dental, & Vision benefits-effective Day 1
Paid Time Off & Designated Paid Holidays
Retirement Savings Plan
Tuition Reimbursement
OTHER
Relocation assistance is NOT provided
Must be legally authorized to work in the United States now and in the future, without sponsorship.
Must be able to pass a comprehensive background check, which includes a drug screening
About Thermo Fisher Scientific
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
For more information, please visit www.thermofisher.com.
