Job Description

Requestion Number: 8876

Position: Senior Project Manager - Emergency & Urgent Care Program

Status: Temporary Full-Time (approximately 24 month)

Number of Vacancies: 1

Department:  Emergency Department 

Role Level: Professional Group – 11 (PG 11): $48.85-$61.06

Site: Travel between all sites of Trillium Health Partners will be required

Work Model: on site

Shift/Hours of Work: Monday-Friday, 9-5

Posted: October 28, 2026

Deadline: November 4, 2026

Trillium Health Partners is one of Canada’s largest community-based teaching hospitals, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, the Reactivation care Centre (Church Site) and the new THP-UHN Reactivation Care Centre. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030, we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities.

Position Summary

Reporting to the Director, Emergency Department & UCC, the Senior Project Manager works collaboratively with staff, physicians, and members of the Emergency Department leadership team to develop and lead program improvement and development activities, create innovative business solutions that embed evidence-based clinical practices, and collaborate with interprofessional teams to advance quality, performance, and safety within the Emergency Department. The Senior Project Manager will function as a change agent and be responsible for partnering with internal and external clients to identify issues, determine, and implement solutions. As part of this role, the Senior Project Manager will facilitate key ED initiatives, the integration of project planning and delivery in order to identify dependencies, maximize opportunities for collaboration, and minimize risks and issues.

The successful candidate has a proven track record in collaboration, people engagement, program development and decision-making. Your excellent communication skills and high emotional intelligence will enable you to forge and maintain strong and effective partnerships.  You are recognized for driving performance excellence, being results-focused while also process-driven, and embracing patient-focused care.

Key Responsibilities

• Oversee all elements of project plan development, as well as implementing all necessary processes and practices
• In collaboration with the Emergency Department leadership team, supports program development, quality improvement, and evaluation
• Support a number of multi-stakeholder project work streams, including process re-design, simultaneously, providing coaching, motivation and guidance throughout the duration of the project
• Acts as a liaison and mentor to Project Managers in other programs for the purpose of completing shared projects
• Provide strategic oversight and guidance to support the achievement of project goals
• Monitor and report on progress, problems and solutions of the project to all stakeholders and escalate issues as appropriate
• Engage and communicate with stakeholders on an ongoing basis and ensure changing resource and project requirements are met and understood 
• Develops and implements innovative action plans to achieve required performance targets
• Reviews, analyzes and applies performance metrics to aid in decision-making and continuous quality improvement opportunities
• Develops, plans and implements innovative ideas that enhance service delivery and cost effectiveness (financial, capital, equipment, tracking, digital)
• Manages and maintains the ED Capital Equipment process
• Provides support and leadership to capital redevelopment projects within the ED and acts as the primary liaison to Redevelopment and Facilities teams
• Participate in the creation and delivery of innovative presentations, briefing notes and proposals to all levels of the organization

Qualifications

• Baccalaureate degree in a health-related field preferred
• Master’s degree in a health-related or business-related field (or evidence of working towards) required
• Minimum 5+ years of experience in project management or leading complex change initiatives in healthcare environments such as hospitals, government or private sector
• Knowledge of Emergency Department processes and operations preferred
• Strong business management skills (strategic planning, budgeting, resource allocation, and analytics)
• Strong skill in project management; negotiation and conflict management; critical thinking, problem-solving, and decision-making
• Experience collaborating with physician leaders
• Excellent organizational, time management and project management skills
• Demonstrated ability to multitask and prioritize tasks effectively
• Superior problem-solving abilities
• Demonstrated ability to anticipate needs of senior leaders and clinicians
• Effective interpersonal communications skills and ability to successfully build relationships
• Demonstrated ability to develop effective and comprehensive reports and presentations for various audiences, including executives, administrators and clinicians
• Demonstrated success in leading complex cultural change in healthcare environment preferred
• Ability to translate strategy to a variety of stakeholders
• Excellent written and verbal communication and presentation skills
• Ability to build effective working relationships and teams
• Ability to multi-task and prioritize in a fast-paced, dynamic environment
• Excellent performance and attendance required

To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca

Internal Candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least nine (6) months are encouraged to apply.

Candidates are selected on the basis of their skill, ability, experience and qualifications.

Where these factors are relatively equal seniority shall govern providing the successful applicant.

Trillium Health Partners’ (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person to consider this opportunity.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities.  If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Trillium Health Partners is identified under the French Language Services Act.

Our organization may use automated tools, including artificial intelligence (AI) or algorithm-assisted systems, to support the initial review of applications. These tools are used only to assist our recruiters and hiring managers; all hiring decisions include meaningful human involvement and final review.

We thank all those who apply but only those selected for further consideration will be contacted.