Job Description

OneSource Virtual (OSV) has helped more than 1,000 Workday customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for Workday, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. OneSource Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe. Find your company’s solution at www.onesourcevirtual.com

The Project Manager II is a project management professional who will support OSV service implementation projects, leading successful end-to-end delivery. This role will also support a variety of service implementations, leading low-to-medium-complexity OSV service implementations. In this role, you will manage RAID, communicate with customers, and apply PMO governance with minimal guidance. PM II is developing judgment, decision-making skills, and deeper knowledge of OSV services.

Responsibilities

• Manage a portfolio of customer implementation projects, owning workstream plans with minimal prompting and ensuring delivery meets quality and timeliness expectations.
• Maintain accurate project documentation, including RAID logs with categorization and propose mitigations, and timely escalation of risks and issues.
• Serve as the primary customer point of contact, producing tailored communications, managing expectations, and ensuring a smooth implementation experience.
• Track delivery metrics, assess project health, and trigger recovery or corrective action plans as needed.
• Apply PMO governance and standards with minimal guidance, contributing to consistent and efficient project execution.
• Make bounded decisions within scope, documenting rationale and ensuring alignment with project goals.
• Collaborate cross-functionally, negotiating and managing dependencies across teams to support coordinated execution.

Competencies

• Build strong relationships and deliver solutions that meet customer needs
• Conveys information clearly and effectively to diverse audiences
• Understands and applies knowledge of OSV platforms and services
• Responds effectively to changing priorities
• Takes ownership of outcomes and follows through on commitments
• Prioritizes tasks and manages time to meet deadlines
• Effective communication skills across all mediums

Qualifications

• 2-5 years of experience in project management or program coordination
• Ability to learn and understand OSV services and platforms

• Experience with project management tools
• Exceptional communication and interpersonal skills
• Ability to work with cross-functional teams and resolve issues

#LI-REMOTE

You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.