Job Description

Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com.

​Salary: $90,000 - $100,000 / year

Other Forms of Compensation: Eligible for annual bonus

Job Summary

As an Environmental Services Project Manager, you will play a key role in supporting prospective, new, and existing client accounts through operational leadership, project execution, and program development initiatives. Working closely with field and corporate leadership, you will conduct facility assessments, assist with client presentations, and help drive the successful launch of new business opportunities.

Key responsibilities include planning and executing account start-ups, auditing and re-engineering existing operations, recruiting and training management and frontline team members, and providing operational support to enhance performance across environmental services programs. You will also contribute to special projects involving process improvement, education, research, troubleshooting, and program development.

This position is primarily based in New Orleans, Louisiana, with travel required to support client locations and project assignments as needed.

Key Responsibilities

• Proficient in the understanding and operation of corporate operating systems and software tools
• Collects and analyzes facility data including occupancy data and develops appropriate staffing levels based on industry standards, company benchmarking and personal experience
• Surfaces hard to collect data through direct interviews, observation, experience and other methods – skillfully estimates labor components for each function and area; evaluates and determines capital equipment needs based on staffing and function needs
• Prepares the labor and non-labor costing in accordance with Company guidelines and protocol
• Identifies "hot spots" and program issues to be included in Sales Directors presentation
• Identifies and develops a corrective plan for quality and service issues
• Functions as the Start up Captain for all new accounts; develops the start up plan, coordinates resources and other logistics related to the start up
• Prudently manages resources to meet or beat start up budget
• Implements all Crothall programs according to the proposal, Company standard and costing
• Troubleshoots problem accounts, reviewing system implementation and application; provides support, training and recommendations to the on site management team
• Establishes and maintains “Foundations” level accounts for new and ongoing development of managers
• Provides orientation and management training to existing and new management teams

Preferred Qualifications

• Bachelor's Degree or equivalent work experience
• Five to eight years Director level experience in hospital housekeeping industry with high customer/client contact required
• Ability to communicate effectively in written format and oral presentations
• Ability to multi-tasks and establish priorities
• Possess a thorough knowledge of contract administration and office procedures
• Proficient in the use of Windows based office software including Microsoft Office, Word, Excel, PowerPoint and Outlook

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Crothall are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Crothall maintains a drug-free workplace.

Req ID: 1586418

Crothall Healthcare

TANEISHA JANEA HAMILTON

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