Job Description

• The role manages key projects within the Global Corporate Operation (GCO) team.
• The role supports GCO in service delivery strategy and execution across all supported locations and client groups.
• To identify trends and process gaps and drive a culture of improvement.
• To manage issues and process complexities through partnership with various stakeholders
• Support measurement mechanisms and reporting’s according to the need of the business
• Drive focus areas around client orientation and Customer satisfaction
  

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• 6-7 years of overall experience and relevant exposure to HR and Finance Services, project management, Six Sigma and Data Analytics
• Strong Project Management skills. Able to logically prioritize tasks and work schedules in advance.
• Strong communication, analytical, and presentation skills
• Ability to form relationships with Business Partners and convey a high level of integrity and credibility
• Combined analytical and influencing skills with comfort and flexibility working with different organization levels
• Customer service orientation with ability to manage and support clients in sensitive situations
• Ensures processes and control are aligned to established procedure (SOP's), protocols
• High energy level and passion with the ability to work effectively and thrive in a fast-paced, team-oriented dynamic environment and maintain confidentiality at all times
• Flexible to working in different shifts to provide global support

WTW is an Equal Opportunity Employer