Job Description

If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services!

We are currently looking for a Project Manager/Senior Project Manager with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption.

Who we are – Our Mission

We empower justice-involved individuals to overcome adversity and reach their full potential.

For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.

What We Offer

At Pioneer, our employees are our most valuable asset. That’s why we’re proud to offer a comprehensive Total Rewards package designed to support your health, security, and work-life balance.

Compensation

New hires for this position typically start between $84,466 and $112,621 (Project Manager) and between $97,136 and $129,514 (Senior Project Manager) annually, depending on factors such as work location, experience, qualifications, skills, competencies, internal equity, and market conditions. While the full pay range is provided to support pay transparency, individual compensation will vary within the range based on these factors.

Benefits That Invest in You

At Pioneer, we offer a comprehensive benefits package designed to support your health, financial well-being, and continued growth.

Health & Wellness Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Flexible Spending Account (FSA)
• Dependent Care Flexible Spending Account

Financial Protection

• Employer-provided life insurance
• Accidental Death & Dismemberment (AD&D) insurance
• Disability coverage

Invest in Your Future

• Front-Loaded Tuition Assistance
• Retirement Plan
• Employee recognition programs
• Public transportation discounts
• Employee Assistance Program (EAP)

Join Pioneer and build more than a career. Be part of a team that supports your well-being, recognizes your contributions, and invests in your future.

Benefit eligibility, coverage, contributions, and program provisions are subject to the terms of the applicable benefit plans and policies.

WHAT YOU'LL DO

The Project Manager position supports the planning, coordination, and execution of projects that align with Pioneer Human Services’ strategic, operational, and mission-driven goals. This position collaborates with internal stakeholders across multiple business units – including shared and support services, healthcare, manufacturing, and transitional services – to ensure projects are delivered on time, within scope and budget, and aligned with organizational priorities. This position focuses on supporting larger initiatives or leading smaller, well-defined projects under the guidance of senior project staff. Responsibilities will include developing project plans, tracking milestones and deliverables, coordinating meetings and documentation, and assisting with communication and risk management efforts. The Project Manager must be adaptable, detail-orientated, and able to navigate ambiguity in a fast-paced, mission-driven environment.

PRIMARY/ESSENTIAL DUTIES AND RESPONSIBILITIES:

Lead initiation, planning, and implementation of all phases of the project

• Work with business owners, leaders, and executive sponsors to develop understanding of business need, define project goals and charter, and ensure project alignment with PHS strategic goals.
• Develop detailed project implementation plans, schedules, resource requirements and allocations.
• Develop, manage, and report on project budgets in collaboration with Finance and business sponsors
• Ensure all projects are delivered on time, within scope, and within budget.
• Plan and manage multiple concurrent projects.

Provide project management expertise throughout the project

• Direct, lead, and support the project team.
• Utilize project management tools and applications to support and drive work.
• Identify, manage and escalate risks for timely mitigation.
• Anticipate the needs, risks and challenges of projects in the portfolio.
• Engage stakeholders proactively to gather feedback, ensure alignment, and manage expectations.

Track project deliverables and communicate with sponsors to deliver on-time and within scope and budget

• Monitor and track project progress, providing regular reports to the project team, business owner, executive sponsor and steering team as appropriate.
• Apply standard change management processes to effectively manage project scope and implement incremental changes that support outcomes.

Ensure proper documentation is complete including project closure

• Create and maintain project management governance structure for each project along with comprehensive documentation.
• Facilitate after-action reviews with stakeholders at project completion, documenting insights and recommendations to improve future project execution.

QUALIFICATIONS

REQUIRED

Required

• Education: Bachelor’s degree in Business, Project Management, Engineering, Public Administration, Health Administration/Public Health, Human Services, Operations, or related field; or equivalent combination of education and experience
• Experience:
• Minimum of 3 years of direct experience in project management (leading and supporting), including coordination, administration and analyst experience (beyond IT sector)
• Familiarity in applying project management principles and tools
• Strong communication, organization, and time management skills
• Proven ability to manage multiple priorities and meet deadlines

PREFERRED/DESIRABLE

Preferred:

• PMP Certification is preferred but not required. Successful candidate will be expected to complete project management certificate coursework within one year of hire.
• Experience in nonprofit, healthcare, behavioral health, or social enterprise settings
• Familiarity with Lean, Agile, or other project delivery frameworks
• Experience with data analysis or dashboard tools (e.g., Power BI, Tableau)

EEO

Pioneer human services is an equal opportunity employer of minorities/women/individuals with disabilities/protected veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status. EEOC is the Law/EEO Policy Statement

Pioneer Human Services is a Drug-Free Company

Pioneer Human Services is a drug free company. This position has been deemed safety sensitive under RCW 49.44.240(3) and is subject to both pre-employment drug testing and drug testing during employment, to include testing for marijuana.