Job Description

As a Project Manager, Food Production, you will lead the planning, coordination, and execution of large, customized food safety audit programs ensuring they are delivered on time and within scope. In addition to core project management responsibilities, this role is accountable for audit lifecycle management, stakeholder coordination, data integrity, and operational escalation support. You will serve as the central point of accountability for project performance, collaborating with internal teams and stakeholders to drive successful outcomes and revenue delivery. This role requires a highly detail-oriented professional with strong organizational, communication, and analytical skills, and the ability to manage high-volume, process-driven workstreams.

• Lead the coordination and execution of a large-scale food safety audit program, ensuring timely delivery and alignment with defined requirements and service levels

• Manage end-to-end workflows, including scheduling, tracking, and completion of program activities, while proactively addressing delays or gaps

• Maintain accurate reporting and dashboards to provide clear visibility into program performance, risks, and key metrics

• Oversee data integrity across systems, performing checks to ensure accuracy, completeness, and proper documentation

• Analyze program data and trends to generate insights, support decision-making, and identify opportunities to improve processes, systems, and overall program effectiveness

• Act as a primary point of escalation for operational, technical, and client-related issues, driving timely resolution and continuous improvement

• Build and maintain client relationships by serving as the primary point of contact and fostering long-term trust

• Communicate proactively to align expectations, share updates, and ensure a seamless client experience

• Collaborate cross-functionally with sales, marketing, and technical teams to ensure integrated service delivery

• Share client insights to support continuous improvement and inform service enhancements

#LI-TS1

• 3-5 years of experience in a client-facing role such as Project Manager or Account Manager
• Strong communication, negotiation, and interpersonal skills
• Proven ability to understand client needs and tailor solutions accordingly
• Results-oriented mindset with a focus on achieving and exceeding goals
• Bachelor’s degree in Business, Marketing, or a related field

Salary Range: $49,000 - $108,000

The total pay range takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skills; experience and training; licensure and certifications; and other business and organizational needs. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At NSF, it is not typical for an individual to be hired at or near the top of the pay range for their role and compensation decisions are dependent on the facts and circumstances of each case.

With a legacy spanning more than 80 years, NSF leverages science and innovation to improve human and planet health. We provide science-driven, independent testing, inspection, certification, and advisory services and develop the very standards that drive the food, water, and life sciences industries worldwide. We empower our clients to navigate shifting regulations to improve consumer health, safety, and quality of life.

One of our core values is We Are One NSF. This means that while we’re one team, we embrace the cultural, ethnic, language, and demographic diversity that reflects the societies in which we live and work.

Come join a team that makes a difference in the world. More information about NSF can be found at nsf.org.

NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Notice to Agency and Search Firm Representatives: Please note that NSF is not accepting unsolicited resumes from agencies/search firms for this role. Resumes submitted to an NSF employee by a third-party agency without a valid written & signed search agreement between NSF and said third-party agency will become the sole property of NSF. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral. Thank you.