Job Description

Job Type:

Contract

Department:

Hourly Wage:

$0.00

Close Date (closes at 12:00 am on date noted below):

September 14, 2026

Openings:

1About Milton
Join one of Ontario’s fastest-growing and most dynamic municipalities. The Town of Milton is proud to deliver high-quality, sustainable municipal services that support a vibrant, inclusive, and forward-looking community where residents thrive, businesses succeed, and nature is respected and protected.

Our vision is to foster a safe, diverse, and welcoming environment—one that honours its natural landscapes and rich heritage, supports thriving and inclusive neighbourhoods, nurtures a strong and balanced economy, and offers exceptional opportunities to live, learn, work, and play.

What We Offer?
This position is eligible for the following:
• Hourly Rate: $61.59 - $76.99
• Benefits: Employee Assistance Program and option to participate in the OMERS pension plan
• Employee perks/discounts: Discount on Active Living Pass and Perkopolis
• Flexible work arrangements, including hybrid work options
• For further details of what we offer, please visit Why Milton

Reporting to the Manager, Digital Transformation this position will play a key role in leading and delivering a portfolio of fire communications modernization projects. Working closely with internal stakeholders, community partners, and third-party vendors, this individual will apply project management, business analysis, and change management practices to implement current-standard fire communications technologies, including fire station alerting, Automatic vehicle location, EMS-TFF and the procurement and implementation of Computer Aided Dispatch (CAD) and Records Management System (RMS) solutions. The role will also evolve to develop the framework technical components, and operating/governance model required to extend fire communications services to other fire departments, supporting scalable service delivery, continuous improvement, and effective budget management.

Major Job Responsibilities

Key Responsibilities Include:

• Leads the organizational transition to modernized fire communications technologies and service delivery, ensuring current operational needs and long-term strategic goals of the Town of Milton are met through thorough evaluation of existing people, process, technology, standards, and directives.

• Leads and manages community partners, and third-party resources to advance the design, sourcing, procurement, and implementation of fire communication radio systems, CAD, RMS, and fire station alerting systems and solutions.

• Develops and manages capital and operating budget forecasts with Directors for projects impacting fire communications modernization.

• Leads emergency response subject matter expertise, requirements gathering, and functional input to support the design, development, configuration, and testing of NENA i3 compliant fire communications solutions for the organization.

• Directs liaison, consultation, and negotiation activities on behalf of the Town, participates in discussions and contract negotiations as required, seeks approvals, and acts in the best long-term interests of the organization.

• Serves as the Town’s primary point of contact for external parties, manages RFP development, contract negotiations, and ongoing stakeholder relationships to support the needs of the project

• Establishes functional requirements and provides input into the design and deployment of primary and secondary Public Safety Answering Point (PSAP) locations, aligned with the long-term growth and direction of the Town.

• Directs and authorizes updates to internal and external stakeholders to support effective project coordination and decision-making.

Education & Experience

Minimum Qualifications

• A minimum five years’ senior management experience leading an emergency communication centers

Preferred Qualifications

• Post-secondary diploma/degree from an accredited college or university or equivalent in Business / Public Administration

• A Minimum of eight years’ of management experience in the Fire Services or related field with comprehensive supervisor experience within an unionized environment

• A minimum of five years’ of management experience in the Fire Services or related field with comprehensive project management skills

• National Fire Protection Association (NFPA) Fire Officer II

• Demonstrated knowledge of National Emergency Number Association (NENA) i3 NG911 architecture and standards.

• Working knowledge of Geographic Information Systems (GIS) and TIF92 GIS (Mapping) and Common Addressing standards.

• Must have valid Class “G” Ontario driver’s license with a satisfactory driving record.

• Demonstrated Knowledge of NFPA and APCO standards

• Project Management experience - including project planning, scheduling with significant project dependencies and managing third party service providers.

• In-depth knowledge of and understanding of emergency response operations, processes, procedures and directives.

Note to Applicants

This posting is for an existing job vacancy.

The Town is an equal opportunity employer, committed to fostering a diverse, inclusive, accessible, and respectful workplace. We encourage applications from all qualified individuals and are dedicated to fair and transparent hiring practices.

We thank all who apply, however only those selected to move forward in the process will be contacted.

Accommodations

Should you be selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. We will work with you to ensure your full participation in the process.

How to Apply

Interested applicants are invited to apply online at www.milton.ca under the Employment Opportunities section. Please ensure your application is submitted by 11:59 pm on September 13, 2026.

If you are currently employed with the Town of Milton, please apply internally through the Jobs Hub app of your Workday account in order for your application to be processed as an internal applicant.

In accordance with the Freedom of Information and Privacy legislation, applicant information is collected under the authority of the Municipal Act and will be used strictly for candidate selection.