Job Description

Work Flexibility: Field-based

Stryker is seeking a tenacious, customer service-focused Project Manager to lead customer implementations from post‑sale kickoff through final delivery and handoff to Support. This role will lead internal project teams in the delivery of high-quality solutions across all Vocera product lines that meet and exceed business and customer satisfaction metrics and satisfy budget and schedule requirements. This role reports to the Senior Regional Manager, Implementation Project Management.

What you will do:

Responsibilities

• Collaborate with cross‑functional delivery teams to drive successful outcomes within project scope, timeline, quality, and budget expectations
• Own end-to-end delivery, driving results across scope, schedule, risks, and shifting priorities through strong ownership of project planning and execution, including WBS, critical path, and key milestones using industry standard tools.
• Ensure delivery process aligns with standards established through the Vocera Solutions Deployment Methodology
• Own project risk management by proactively identifying and addressing issues, driving resolution, and escalating when needed to keep projects on track.
• Manage project communications, including facilitating regular project status meetings with all partners, documenting meeting minutes as necessary, and managing all ongoing action items
• Lead stakeholder engagement; synthesizes input to refine scope and guide clear decisions
• Ensure that all project deliverables and documentation are archived appropriately and in a timely manner, as well as satisfy established project review and audit processes
• Conduct project close-out activities, including transitioning processes back to Sales and Support; elicit, compile, and share post-delivery lessons and feedback

Knowledge & Capabilities

• Builds strong cross-functional relationships and navigates complex organizational dynamics
• Effective communicator and presenter: understands how to engage diverse audiences, adjust as appropriate and checks for understanding along the way
• Self-motivated: enjoys tackling goals, growing and developing, and is accountable for goals being met
• Demonstrates high emotional intelligence; manages conflict and maintains team effectiveness under pressure
• Exercises strong judgment in ambiguity, balancing risk, impact, and dependencies
• Ability to effectively prioritize and execute tasks while managing multiple projects simultaneously
• Growth mindset – learns from previous mistakes and picks up new skills quickly

What you will need:

• BS or equivalent and 4+ years of professional work experience
• PMP certification highly preferred
• Project management experience in a professional services organization, ideally within healthcare or software preferred
• Ability to travel up to 25% throughout North America

United States of America Pay Ranges:

• USN $89,300 - $148,800 USD Annual
• US5 $93,800 - $156,200 USD Annual
• US10 $98,200 - $163,700 USD Annual
• US15 $102,700 - $171,100 USD Annual
• US20 $107,200 - $178,600 USD Annual
• US30 $116,100 - $193,400 USD Annual

View the U.S. work location and transparency guide to find the pay range for your location.Travel Percentage: 30%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.