Location: Corporate
Reports To: Vice President of Engineering
The Project Management role requires a highly motivated and organized team player who can plan, design and execute project activities on time and within budget goals while maintaining a strong customer focus. The Technical Support role requires a team-oriented demeanor that can receive unresolved technical issues escalated from sales and/or service departments, impart troubleshooting guidance toward resolution and translate escalated issues into corrective actions with principals and/or internal training needs.
Versatility, flexibility, and a willingness to work within a consistently changing environment.
This position has no direct supervisory responsibilities.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a deskbound role; however, filing, correlating, reproduction and binding materials are required. This would require the ability to lift files, open filing cabinets, bend or stand on a stool, climb stairs, and prepare training and meeting rooms/spaces as necessary.
While performing the duties of this job, the employee is regularly required to talk, hear, listen, bend, squat, walk, lift, pull, push, and climb stairs.
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. This position regularly requires long hours and occasional travel work as job duties demand.
Travel may be required for this position to customer and RFMCo. sites with out-of-area and possible overnight travel expected.
Bachelor’s or master’s degree preferred.
Please note, this job description is not a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

R.F. MacDonald Co. has been in business since 1956, developing one of the most comprehensive service and support networks in the industry. We have a solid reputation as a leader in the supply and service of boilers, pumps, electric heating equipment and accessories for industrial and commercial applications.
Our field service availability is a key differentiator between our company and other equipment sales companies. Our customers receive prompt, professional service for the products we provide and we work enthusiastically to meet and exceed this expectation.
RFMCO strives to add value for the benefit of our customers. We package equipment into pre-piped skids, simplifying field installation.
Our field service personnel provide design input to ensure serviceable units, input not often available at the equipment manufacturer’s facilities.
We are a mid-size company with over 270 team members, some of whom are involved in equipment sales and others are dedicated full time to our parts and field service business. Experienced engineers are also on staff to assist contractors, engineers, and end-use customers in equipment selections, installation planning, layout, permitting, and project supervision.
We are a growing mid-size company, and if you’re an energetic, skilled individual, who wants to be a part of a great team, please visit our employment page at https://rfmacdonald.com/employment.