Signant Health

Project Manager - eCOA - Operations

Signant Health  •  United States (Onsite)  •  3 days ago
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Job Description

About Signant Health
At Signant Health, we help bring life-changing treatments to patients faster. We are a global evidence generation company that supports clinical trials with smart technology, scientific expertise, and hands-on operational support — so better data leads to better decisions in healthcare. We embrace AI and advanced technologies to enhance every aspect of what we do, from data analysis to operational efficiency.
Our teams work at the intersection of science, technology, and patient experience, delivering digital solutions powered by AI innovation that make clinical trials more efficient, more accurate, and more accessible around the world. Trusted by leading pharmaceutical companies and CROs, our platforms and services support studies across more than 90 countries and have contributed to hundreds of new drug approvals.
If you are motivated by meaningful work, global impact, and innovation in clinical research and digital health — including the opportunity to work with cutting-edge AI technologies — you will find purpose and opportunity at Signant Health.
About the Role
The Project Manager is responsible for leading the planning, execution, and delivery of clinical technology projects, ensuring they are completed on time, within budget, and to the highest quality standards.
You will serve as the primary point of contact for clients, managing relationships with transparency and professionalism while coordinating cross-functional teams to deliver successful outcomes. This role is ideal for a proactive problem-solver who thrives in a fast-paced environment and is motivated to drive continuous improvement.
What You Will Do
• Lead the delivery of projects across the software development lifecycle (SDLC) for simple to moderately complex studies.
• Manage timelines, budgets, resources, and project scope to ensure successful delivery.
• Act as the primary client contact, maintaining clear, consistent, and high-quality communication.
• Identify, assess, and manage project risks, ensuring timely resolution and escalation where needed.
• Oversee system builds, releases, and change control processes in line with client expectations.
• Support delivery of more complex, multi-product projects as required.
• Ensure all project documentation and systems are accurate, compliant, and maintained.
• Monitor project financials, including vendor management, invoicing, and resource allocation.
• Collaborate with cross-functional teams to meet project milestones and client expectations.
• Manage client escalations effectively through to resolution.
• Report on project status, progress, risks, and performance.
• Contribute to process improvement initiatives to enhance project delivery and efficiency.
• Ensure compliance with company procedures and quality standards, including incident reporting.
Preferred Qualifications
• Bachelor’s degree or equivalent experience.
• Experience in a Project Management role or equivalent professional background.
• Understanding of the software development lifecycle (SDLC) and the specification of software products.
• Strong organizational, time management, and multitasking skills with high attention to detail.
• Excellent written and verbal communication skills in English.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, MS Project).
• Ability to lead through influence and manage client relationships to ensure high satisfaction.
• Comfortable presenting to diverse or large audiences.
• Ability to work independently and take initiative.
Desired Qualifications
• Experience within pharmaceutical, medical education, CRO, or life sciences environments.
• Knowledge of clinical trials and/or Global Clinical Practice (GCP) principles.
• PMP or equivalent project management certification.

Why Signant Health?
At Signant Health, your work has real impact. Everything we build, support, and deliver helps advance clinical research and bring new treatments to patients faster — improving lives around the world. Our teams combine science, technology, and operational expertise to solve complex clinical trial challenges, and every role contributes to that mission.
We offer a collaborative, global environment where you can grow your career while working alongside experts across clinical, technology, data, and operations, with opportunities to learn, take ownership, and drive meaningful innovation — not just maintain the status quo.
If you are looking for purpose-driven work, smart colleagues, and the opportunity to help shape the future of clinical research and digital health, Signant Health is the place to do it.
At Signant Health, accepting difference isn't enough — we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients, and our community. We are proud to be an equal opportunity workplace and an affirmative action employer, committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. Prior to their start date, all candidates are required to be verified through a thorough background check and identity verification to confirm eligibility for employment. #LI-AS3

At Signant Health, accepting difference isn't enough — we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients, and our community. We are proud to be an equal opportunity workplace and an affirmative action employer, committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. Prior to their start date, all candidates are required to be verified through a thorough background check and identity verification to confirm eligibility for employment.
Signant Health

About Signant Health

For 25+ years, Signant Health has been pioneering solutions and methodologies that propel clinical research programs toward regulatory success. Our approach combines deep scientific expertise with comprehensive eClinical solutions, enabling study teams capture reliable evidence while making trials more manageable for sites and more meaningful for patients.

From the smallest biotech running their first trial to global pharma sponsors and CROs launching pivotal, multinational studies, we're the partner who's been there before - supporting over 6,000 studies across 90+ countries, and contributing to 25% of recent FDA and EMA drug approvals.

Visit www.signanthealth.com to discover how we deliver Proof at the Speed of Life™.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Blue Bell, Pennsylvania
Year Founded
2000
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