Job Description

Job Title: Project Manager – Digital Case Management Program

Location: Brussels, Belgium (Hybrid)

This role focuses on managing and coordinating multiple IT projects within a large-scale digital transformation program aimed at modernizing and centralizing case management processes. The Project Manager ensures successful delivery, stakeholder alignment, risk management, and operational coordination across complex multi-team environments.

Key Responsibilities:

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  Manage one or multiple IT projects including planning, budget, resources, and dependencies
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  Coordinate business teams, ICT teams, and external partners
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  Monitor project progress and provide regular reporting to management and governance boards
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  Manage project risks, issues, and change requests
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  Ensure quality of deliverables and adherence to timelines
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  Maintain alignment between projects and the overall program roadmap
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  Support continuous improvement of project management processes
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  Facilitate communication and stakeholder collaboration across teams

Key Skills Required:

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  IT project management experience
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  Knowledge of Agile, Prince2, and PMO methodologies
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  Experience working in complex multi-stakeholder environments
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  Understanding of digital transformation programs
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  Familiarity with .NET and Microsoft Dynamics environments
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  Strong planning, coordination, and reporting capabilities

Soft Skills:

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  Strong organizational and communication skills
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  Analytical and structured mindset
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  Ability to manage priorities and dependencies
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  Stakeholder management and collaboration skills
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  Problem-solving and decision-making abilities

Languages:

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  Dutch or French (native level)
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  English (working knowledge)

Nice to Have:

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  Experience within the public or judicial sector
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  Knowledge of case management systems

Focus of the Role:

Ensuring the successful operational delivery and coordination of digital transformation projects by managing resources, timelines, risks, and stakeholder alignment within a large-scale case management modernization program.