Job Description

Job Summary

Project Manager

JOB DESCRIPTION:-

• Candidate should be willing to work flexible shift timings.
• Should have experience working with Global clients.
• Should have total 5 years of relevant experience in Infrastructure.
• Should be involved into Project/Transition Management activities from past 5 or 7 years where he is PM from past 3 years.

Key Responsibilities

KEY RESPONSIBILITIES:-

1. Responsible for crisis management, process management, SLA adherence, service improvement, value adds etc. specific to his/her business unit – responsible for ensuring stability.
2. Should be able to drive the run arena – sys admin, storage and backup service towers.
3. Technical background preferred – should be comfortable and must know at least one OS flavor (UNIX , Windows), VMWARE, Storage and backup background would be an added advantage.
4. Excellent verbal and written communication skills – mandatory – Interaction is required at senior business level and internal delivery teams.
5. Excellent confidence level and good attitude – mandatory - Interaction is required at senior business level and internally delivery teams.
6. Should be customer facing and have a friendly personality.
7. KRA - Zero Escalation, Zero Surprise and Negotiator with the Customer
8. Preferred ITIL and Six Sigma background.
9. Must have project management skills.

Skill Requirements

SKILLS REQUIRED :-

• Five years of previous project management (due diligence, transition, delivery, etc) experience.
• Proficient with Project Management Tools including MS Project, and MS Office Suite.
• Solid knowledge of and demonstrated experience in project management processes and methodologies.
• Knowledge of and demonstrated experience in the project lifecycle
• Crisp communication and presentation skills.
• Well-developed negotiation and relationship skills.
• Ability to build consensus.
• Detail and big picture orientation.
• Organization and time management skills: Operates independently with minimal guidance by management.
• Ability to manage multiple tasks in parallel
• Strong interpersonal skills.
• ITIL certified
• Project Management Professional (PMP) or PRINCE2 Certification preferred.
• Six Sigma Yellow or Green Belt Certification a plus.

Other Requirements

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