Job Description

How you move is why we’re here. ®

Now more than ever.

Get back to what you need and love to do.

The possibilities are endless...

Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.

If this describes you then let’s talk!

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status

Regular Full time

Work Shift

Compensation Range

The base pay scale for this position is $88,500.00 - $134,750.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

What you will be doing

HOSPITAL FOR SPECIAL SURGERY

POSITION DESCRIPTION

TITLE:

Project Manager, Development Data & Systems

REPORTS TO:

Assistant Vice President, Development Data & Systems

DOTTED-LINE REPORTING:

Vice President, Operations and Operational Excellence

DEPARTMENT:

Development Data & Systems

LOCATION:

New York, NY (Hybrid)

POSITION OVERVIEW

The Project Manager, Development Data & Systems manages cross-functional projects that support fundraising operations, donor data, reporting, technology, analytics, and gift administration priorities. The role reports directly to the Assistant Vice President, Development Data & Systems, with a dotted-line relationship to the Vice President, Operations and Operational Excellence, and direct accountability to Development Leadership and the Senior Vice President & Chief Development Officer. Although organizationally situated within Development Data & Systems, the role has department-wide strategic importance and accountability for advancing priorities across the full Development Department. The Project Manager independently leads assigned initiatives from scoping through implementation and adoption, builds alignment among stakeholders, and provides leadership-ready reporting and recommendations.

DUTIES AND RESPONSIBILITIES

Project Portfolio, Planning, and Execution

· Own assigned project plans, timelines, milestones, deliverables, communication plans, and portfolio status reporting from scoping through implementation.

· Support intake, prioritization, resource planning, and budget or effort tracking as applicable.

· Manage scope, change requests, risks, issues, dependencies, decisions, and tradeoffs.

· Prepare dashboards, executive summaries, recommendations, and leadership-ready updates.

· Coordinate governance-related project activities under accountable business or data-governance owners.

Technology, Data, and Operational Initiatives

· Lead Data and Systems projects that support fundraising operations, donor engagement, donor data, reporting, analytics, technology, and gift administration.

· Translate business needs into actionable project plans with clear owners, timelines, and deliverables.

· Support system upgrades, integrations, reporting enhancements, testing, deployment, and implementation planning.

· Coordinate with vendors and institutional partners on deliverables, dependencies, testing, issue resolution, and implementation.

· Define project success measures and monitor outcomes related to data quality, reporting, operational efficiency, and user adoption.

Testing, Change Management, and Implementation Readiness

· Coordinate user acceptance testing, issue tracking, sign-off, go-live readiness, and post-launch stabilization.

· Develop communications, training, stakeholder-readiness, and adoption plans for new systems, processes, and reporting capabilities.

· Monitor implementation outcomes and support adoption of new processes, systems, and reporting capabilities.

· Document lessons learned and recommend improvements to future project delivery.

Stakeholder Communication and Continuous Improvement

· Build trusted relationships across Development, departmental stakeholders, vendors, and institutional partners; influence outcomes without direct authority; and maintain accountability to Development Leadership and the Senior Vice President & Chief Development Officer for department-wide priorities.

· Lead cross-functional working sessions, surface risks and tradeoffs, and drive stakeholders toward timely decisions.

· Communicate project status, risks, dependencies, recommendations, decisions needed, and next steps to the Assistant Vice President, Development Leadership, the Senior Vice President & Chief Development Officer, and other accountable stakeholders.

· Identify workflow improvements that increase efficiency, scalability, adoption, and user experience.

· Provide project direction and coaching to project contributors or junior team members when assigned.

EDUCATION AND EXPERIENCE

Required Qualifications

· Bachelor’s degree required.

· Four to seven years of progressively responsible experience in project management, business operations, fundraising operations, advancement services, healthcare administration, or related fields, including ownership of cross-functional initiatives.

· Experience managing multiple projects in a complex organization.

· Strong organization, communication, facilitation, analytical, and problem-solving skills.

· Proficiency with Microsoft Office, collaboration tools, and project management platforms.

· Ability to influence stakeholders and work effectively across organizational levels.

Preferred Qualifications

· PMP, CAPM, Agile, Lean, or related project management certification preferred.

· Experience in fundraising, advancement, nonprofit, healthcare, or development operations preferred.

· Experience with CRM, reporting, analytics, data quality, governance-related, change management, or operational improvement projects preferred.

COMPETENCIES AND PERSONAL CHARACTERISTICS

· Project Leadership: Independently organizes complex work and drives assigned initiatives from scoping through implementation and adoption.

· Communication: Provides clear leadership-ready updates, recommendations, and documentation.

· Stakeholder Management: Builds trusted relationships, navigates competing priorities, and creates alignment across teams to advance project outcomes.

· Execution Discipline: Maintains project controls, change management, and follow-through.

· Business Orientation: Connects project work to fundraising operations, donor data, reporting, and measurable Development outcomes.

Non-Discrimination Policy

Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.