Job Description

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours.

The Project Manager is responsible for planning, executing, and delivering well-defined projects and discrete workstreams within established scope, timelines, and delivery frameworks. This role emphasizes structured execution, strong organizational discipline, and consistent application of project management fundamentals, while operating with guidance on complex decisions and escalations.

Key Responsibilities – Project Planning & Delivery

• Plan and manage well-defined projects or workstreams with clear success criteria

• Develop andmaintaindetailed project schedules, milestones, and documentation

• Facilitate project meetings and ensure action follow-through

• Track tasks, risks, issues, and dependencies; escalate appropriately

• Ensure delivery aligns to approved scope, timeline, and quality standards

Communication & Stakeholder Support

• Provide regular, audience-appropriate status updates

• Serve as day-to-day point of contact for assigned initiatives

• Build productive relationships with internal teams, partners, and customers

Financial, Risk & Change Management

• Monitor budgets, hours, and resourcing against plan

• Track and report variances, risks, and issues

• Support change control documentation and approvals

Behaviors and Competencies

• Adaptability: Can proactively adapt to challenging situations, anticipate changes, and make modifications to meet the demands of changing circumstances.

• Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.

• Collaboration: Can proactively seek out diverse perspectives, facilitate open communication among team members, and drive toward consensus and action.

• Decision-Making: Can analyze complex information, predict long-term consequences, and make decisions that align with strategic goals.

• Results Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results.

• Self-Motivation: Can proactively seek out challenges, initiate self-development projects, and contribute to personal or professional innovative ideas.

• Prioritization: Can proactively identify high-impact tasks, initiate action plans, and contribute to process improvements.

• Time Management: Can consistently use time effectively, balance multiple tasks, and meet deadlines.

• Leadership: Can proactively seek out leadership roles, initiate team projects, and contribute to team development and success.

• Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions.

• Follow-Up: Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management.

• Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.

Skill Level Requirements

• The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate

• Ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied - Intermediate

• Expertise in various project management frameworks such as Agile, Waterfall, and Scrum, to effectively plan, execute, and close projects - Intermediate

• Proficiency in facilitating Agile Scrum practices, guiding teams through the Scrum framework to ensure efficient and successful project delivery - Intermediate

• Competence in utilizing tools like Jira, Trello, MS Project, or DevOps to plan, track, and manage project progress and resources - Intermediate

• Familiarity with the operational mechanisms, hierarchical setup, and the overall framework of SHI, enabling effective navigation and utilization of internal processes - Intermediate

Other Requirements

• Ability to travel 10%

• A minimum of 2–4 years of Project Management experience

• Experience leading well-scoped projects or work-streams

• Growing accountability for schedule, scope, and risk

Certifications

• PMI certification preferred (CAPM or PMP);required to obtain within 12 months

• PMI Agile Certified Practitioner (PMI-ACP) – Optional

The estimated annual pay range for this position is $60,000 - $110,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status