Job Description

Staples is business to business. You’re what binds us together.
Our Marketing team plays a critical role in sharing the Staples story by creating meaningful customer experiences that drive engagement, growth, and loyalty. We bring together data, creativity, and execution excellence to deliver impactful, lifecycle-based marketing campaigns across multiple channels.

What you will be doing:

• Support the planning and execution of customer marketing campaigns across key customer lifecycle stages
• Partner closely with the Customer Marketing Manager and cross-functional teams to deliver coordinated campaigns
• Manage timelines, workflows, dependencies, and deliverables across data, creative, and operational teams
• Execute campaigns across multiple customer touchpoints, including email, direct mail, SMS, seller materials, and onsite placements
• Draft clear and actionable creative briefs; gather feedback, proof materials, and provide final approvals prior to deployment
• Proactively identify and escalate risks that could impact timelines, quality, or budget
• Maintain campaign schedules, execution processes, and documentation
• Leverage program metrics, customer-level data, and insights to measure performance and continuously improve campaign effectiveness
• Communicate campaign plans, progress, and outcomes clearly to internal stakeholders and partners

What You Bring to the Table:

• Strong project management and organizational skills with exceptional attention to detail
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Excellent written and verbal communication skills
• Ability to collaborate effectively across diverse teams and functions
• Comfort working independently while contributing to a collaborative team environment

What’s needed: Basic Qualifications:

• Bachelor’s degree in Marketing, Business, Communications, Project Management, or a related field
• 2+ years of experience in customer marketing, campaign management, project management, or related marketing operations roles
• Experience coordinating creative development from brief through execution
• Proficiency in Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook
• Strong written and verbal communication skills

Preferred Qualifications:

• Background in customer lifecycle marketing
• Experience supporting test-and-learn marketing environments and data-driven decision making

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.