Job Description

Posting number: 09792

Department: Department of Metropolitan Development

Job classification: Homeowner Repair Construction Manager (Knowledge Services)

Posting type: Open

Categories: Construction Maintenance

********************This is a third-party position. The selected individual will be employed by Knowledge Services, not directly by the City of Indianapolis. Knowledge Services is a workforce management and solutions company headquartered in Indianapolis, IN, with more than 25 years of experience. All employment benefits will be provided through Knowledge Services.**********************

The Construction Manager oversees residential rehabilitation projects funded through government-sponsored and City of Indianapolis programs, ensuring safe, code-compliant, timely, and cost-effective repairs and upgrades to owner-occupied homes. This role involves managing multiple projects simultaneously, coordinating with contractors, inspectors, homeowners, and program staff to ensure timely and compliant project delivery.

Agency Summary

The purpose and mission of the Department of Metropolitan Development works to shape the city’s identity by strengthening all people and places, building upon our history, and fostering visionary development. The DMD agency envisions the city as a growing, vibrant, equitable, and beautiful city where people and businesses thrive in an inclusive and innovative community. The agency is able to do this by cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the residents of Indianapolis and Marion County.

Equal Employment Opportunity

The City of Indianapolis Marion County is an equal opportunity employer All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.

Examples of duties

Key Responsibilities

• Manage the full construction cycle of residential rehab projects, from bidding through Certificate of Completion.
• Interpret cost estimates, scopes, specifications of work, and bid packages for contractor solicitation and being able to convey to homeowners
• Use software Rehab Spec (RHS) introduced by DMD to manage all aspects of project management, participant interactions/progress from program interest to final service delivery, updating milestone status at each step.
• Manage the Contractor information for Licenses, Insurance etc ensuring timely updates in RHS.
• Collaborate with program staff to ensure eligibility, funding limits, and documentation requirements are met.
• Coordinate and supervise contractors, ensuring adherence to project specifications, timelines, and budgets.
• Monitor construction progress through site visits, inspections, and regular reporting.
• Resolve construction issues, initiate Change Orders, and homeowner concerns in a timely and professional manner.
• Ensure compliance with local building codes, HUD regulations, and program-specific requirements (e.g., lead-safe practices, energy efficiency standards).
• Maintain accurate project documentation, including contracts, permits, inspection reports, and invoice/payment records.
• Maintain Contractor profiles for Insurance, Licenses and expiration dates in Rehab Spec
• Promote safety and quality standards on all job sites.
• Meet at least weekly with the Home Repair Team to discuss projects and progress – in person or telephone. Daily touch points with Manager.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.

Qualifications

Minimum Job Requirements and Qualifications

• Bachelor’s degree in Construction Management, Civil Engineering, Architecture, or related field preferred; equivalent experience considered.
• Registered LLC owner preferred.
• 5+ years of experience in residential construction or rehabilitation, with at least 2 years in a supervisory or project management role.
• Knowledge of federal, state, and local housing rehab programs (e.g., CDBG, HOME, Weatherization, Lead Hazard Control) strongly preferred.
• Familiarity with building codes, construction standards, and housing quality standards (HQS or UPCS).
• Strong project management, communication, and organizational skills.
• Proficiency in construction management software and Microsoft Office Suite.
• Valid driver’s license and reliable transportation required.
• Ability to communicate with homeowner clearly and concisely.
• Certifications such as NSPIRE, Lead Renovator (RRP), OSHA 10/30, or ICC Residential Inspector are a plus.

Supplemental information