About the Role
Reporting to the leader of the Office of Continuous Improvement, the Project Manager, Business Transformation, will support process improvement and transformation initiatives across the agency. This individual will lead and coach teams on projects that enhance business operations, strengthen customer experience, and explore opportunities to apply emerging technologies such as artificial intelligence (AI). The Project Manager, Business Transformation will act as a liaison to a portfolio of departments across the organization to help deliver measurable improvements aligned with the Port Authority’s priorities and standards.
The Office of Continuous Improvement is responsible for implementing the agency’s continuous improvement framework and methodology to transform business processes, enhance customer experience, and foster innovation. Our toolkit includes Lean, Six Sigma, design thinking, and automation technologies, including Artificial Intelligence (AI). In addition, OCI oversees a robust training and certification program to embed continuous improvement into the organizational culture and multiply its impact across the enterprise
Responsibilities
Minimum Qualifications
Desired Qualifications
Selection Process
The application process varies by position,but typically includes an initial phone interview for qualified candidates, followed by a more in-depth interview(s) and/or assessment(s). Selected candidates who are made a conditional job offer will be asked to undergo a background check.
Compensation, Benefits & On-Site Collaboration Requirements:
The Port Authority of New York and New Jersey offers a competitive benefits package and aprofessional environment that supports development and recognizes achievement.Click herefor more information about benefits, our culture, and career developmentopportunities.
The Port Authority of New York and New Jersey anticipates that the actual salary offered to asuccessful candidate will depend on aspects such as experience, knowledge, skills, abilities,and internal factors. The expected compensation range for this role is:
Minimum: $90,012 Midpoint: $117,018 Maximum: $144,014
In accordance with Port Authority policy, this position permits employees to work remotely amaximum of one day per week. In person collaboration is essential to how the Port Authorityconducts business, and regular in-office days or team collaboration days may be required onbusiness needs
If you have ever flown out of JFK, biked across the George Washington Bridge, or captured that perfect picture of the World Trade Center, then you have witnessed just some of what the Port Authority of NY & NJ does.
For over 100 years, the Port Authority has been designing, engineering, and operating the transportation infrastructure that moves people and goods to, from, and throughout one of the most economically competitive and culturally vibrant regions in the world. Whether we’re fortifying the tunnels under the Hudson River to withstand future super storms, or raising a bridge so larger cargo vessels can reach the premier port on the East Coast, our nearly 7,000 employees are committed to the work they do – work that moves millions of people and supports billions of dollars in economic activity each year.
Our need for skilled, forward-thinking individuals, who are truly passionate about serving the public, continues to grow. And we’re not talking just about engineering, transportation, and urban planning professionals. We are always looking for professionals in Audit, Business Administration, Communications, Construction, Environmental Planning, Finance, IT, Media, Operations & Maintenance, Public Safety, and Security, to name just a few. We are also looking for those driven to diversify their skills. As a member of our team, you will have the opportunity to explore any number of career paths, so just because you start in one field doesn’t mean you have to stay in it.
If this is the experience you are looking for, “Follow” us here and visit our careers page at www.jointheportauthority.com to learn about current opportunities. You can also discover more about the Port Authority by visiting www.panynj.gov or www.youtube.com/user/portauthorityinfo.
We are confident that once you take a look, you will see how one organization can move a region, a nation, and the world.
