Job Description

As a Marketing Project Manager, you will act as the central connector between Global Marketing and U.S. teams, ensuring insight-driven planning and consistent, customer-centric execution across all touchpoints. You do this by leading cross-functional collaboration, overseeing campaign development, and building scalable frameworks that enable long-term success beyond the transformation program.

This role reports to the Marketing Manager, with a dotted line to Global Marketing leadership, and is based in New York.

A Day in the Life

Leadership & Cross Functional Collaboration

• Act as the primary U.S. point of contact between Global Marketing and local stakeholders

• Orchestrate 360° campaign execution across retail, digital, brand, and creative teams

• Drive alignment, prioritization, and execution across multiple workstreams

• Track risks, dependencies, and timelines to ensure strong execution

Brand & Marketing Strategy

• Build and maintain a U.S. marketing calendar aligned to global frameworks while adapting to local business needs and performance insights

• Identify and support development of U.S.-specific, U.S.-focused, and always-on campaigns

• Apply structured frameworks (e.g., Big Rock methodology) to prioritize moments, campaigns, and investments

Campaign Development & Execution

• Project manager the development of campaign concepts, briefs, and localized asset production in partnership with global and agency teams

• Oversee delivery of marketing assets across in-store and digital channels

• Ensure all outputs meet brand standards and reflect strong U.S. cultural relevance

• Coordinate influencer and content integration aligned with campaign timing and product launches

In-Store & Digital Experience

• Project manage development of U.S.-tailored in-store content, signage, and visual storytelling

• Ensure consistency across physical and digital touchpoints to deliver a seamless customer journey

• Collaborate cross-functionally to enhance guided shopping experiences and product storytelling

Agency & Partner Management

• Lead or support creative agency procurement, onboarding, and management

• Manage day-to-day agency relationships as it relates to timelines and deliverables

• Ensure agency output is high-quality, on time, and aligned with brand and business goals

Operating Model, Processes & Ways of Working

• Define and document scalable marketing operating models for campaign planning and execution, including governance, roles, and collaboration frameworks between U.S. and Global teams

Insights, Performance & Continuous Improvement

• Establish a structured learning agenda including performance reviews, post-mortems, and feedback loops

• Analyze campaign performance and customer insights to inform optimization and future planning

• Translate insights into actionable improvements across campaigns and processes

• Champion a test-and-learn culture and share learnings with global teams

Qualifications

Who You Are:

• Degree in Communication, Marketing, or related field (or equivalent experience)

• Proven ability to manage multiple projects in both digital and traditional channels

• Strong leadership and stakeholder management skills

• Analytical and results-driven, with experience using KPIs to track project impact

• Fluent in English and local language(s)

• Minimum 7 years of experience in project management within marketing or communications

• Experience managing agencies and creative talent

Additional Information

Why You’ll Love Working at H&M

• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability

• We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years

• You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues

• We are an inclusive company where you’re encouraged to be yourself at work

• You will have access to a large global talent community, where career growth and aspirations have no limits

• We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community

• You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Compensation: $120,320**

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

Job Status: Salary, Exempt