ITTConnect is seeking an
IT Project Manager - Avaya Infrastructure and Platform
to work for one of our clients. This is a new position with a client that is a global leader in consulting, digital transformation, technology and engineering services present in nearly 50 countries. The end client is in the Telecom business.

Job location
: Hybrid in Atlanta, GA 30329,
3 days a week onsite.

We are seeking a high-impact Project Manager to lead the deployment, maintenance, and optimization of business-critical
Avaya
infrastructure. This role requires a blend of technical depth in unified communications and the leadership to manage multi-vendor environments for a large-scale Telecom client.

Core Responsibilities:

• 
  Infrastructure Leadership:
  Lead end-to-end projects for Avaya platform upgrades, migrations, and infrastructure maintenance.
• 
  Team Management:
  Coordinate technical teams supporting Avaya ecosystems, ensuring high availability and rapid resolution of platform issues.
• 
  Vendor Orchestration:
  Act as the primary point of contact for multiple third-party vendors, managing SLAs, contracts, and service delivery.
• 
  Strategic Communication:
  Provide clear, high-level project status updates to
  Senior Leadership
  , translating technical roadblocks into business impact.

Requirements

• 
  Avaya Expertise:
  Proven experience managing projects involving
  Avaya Aura
  ,
  Communication Manager
  , or
  Contact Center
  solutions.
• 
  Vendor Management:
  Strong background in coordinating with external service providers and hardware/software vendors.
• 
  Communications:
  Exceptional verbal and written skills; ability to navigate complex stakeholder environments with ease.
• 
  Telecom Experience:
  Deep understanding of telecommunications workflows, infrastructure, and compliance standards.

Benefits