Job Description

Position Title: Project Manager
Department: Operations / Logistics
Location: Greenpoint/Houston
Employment Type: Full-Time
Salary discussed on application

We are seeking an experienced Project Manager with a strong background in air and/or ocean freight forwarding to lead operational execution, manage customer projects, and oversee shipment flow from planning through delivery. This is a hands-on leadership role requiring strong knowledge of international logistics, carrier coordination, documentation, and end-to-end project oversight.

The ideal candidate will bring a combination of freight forwarding expertise, customer management, problem-solving ability, and the confidence to manage multiple priorities in a fast-paced global supply chain environment.

Key Responsibilities

• Lead and manage multiple freight forwarding projects and shipment programs
• Oversee air and/or ocean import/export coordination from origin to final delivery
• Develop shipment plans, timelines, and execution strategies for customer accounts
• Act as the primary point of contact for customers, carriers, brokers, and vendors
• Monitor milestone progress, exceptions, and delays while driving timely resolution
• Coordinate with internal operations, customer service, sales, and warehouse teams
• Ensure all shipping documentation is accurate and compliant
• Support customs clearance, routing decisions, and exception management
• Identify process improvements and drive operational efficiency
• Maintain strong client relationships and deliver a high level of service
• Manage reporting, tracking, and project visibility for internal and external stakeholders

Required Qualifications

• 5+ years of experience in freight forwarding, logistics, or project management
• Strong background in air and/or ocean freight operations
• Proven ability to manage multiple complex projects simultaneously
• Excellent communication, leadership, and client relationship skills
• Strong understanding of international shipping documentation and workflows
• Experience working with carriers, customs brokers, and overseas partners
• Proficiency with logistics systems such as CargoWise or similar platforms